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Embassy Suites by Hilton Richmond

3.5 star property
Suburban hotel in Richmond with indoor pool and bar/lounge

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Richmond

Experience the grandeur of our lobby, featuring a stunning chandelier and comfortable seating areas.
Relax in the contemporary lobby with a soothing water feature, comfortable seating, and a stylish bar area.
Relax in our spacious lobby with a central seating area, round tables, and comfortable chairs, surrounded by sofas and armchairs.
Relax in comfort with a large bed, bedside tables, and framed artwork, set against a neutral backdrop.
Relax in a serene outdoor space surrounded by lush greenery and comfortable wicker seating.
Richmond’s Embassy Suites by Hilton Richmond is a vibrant retreat with international cuisine, two on-site restaurants, and a daily manager's reception. Unwind in the indoor pool or explore shopping on site; guests appreciate the helpful staff and free breakfast buffet.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Fitness center
  • Self parking
  • Room service
  • Conference center
  • 12 meeting rooms
  • 24-hour front desk
  • ATM/banking services
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
$144 nightly
The total price is $167
Aug 17 - Aug 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Enjoy a comfortable bathroom experience with a walk-in shower, grab bar, and convenient storage.

Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Relax in a stylishly designed room with a comfortable bed, desk, and wardrobe.

Suite, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

Two single beds with white linens, a bedside table, and a chair with a cushion, set against a backdrop of framed artwork and a carpeted floor.

Suite, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Shower

Relax in a stylish space with a flat-screen TV, comfortable sofa, and sleek office chair.

Suite, 1 King Bed, Shower

8.2 out of 10
Very good
(66 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Corner Suite, 1 King Bed, Shower

Enjoy a comfortable stay in this stylish room featuring a dining table, comfortable armchair, and large flat-screen TV.

Corner Suite, 1 King Bed, Shower

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Bathtub

Relax in a stylish space with a flat-screen TV, comfortable sofa, and sleek office chair.

Suite, 2 Queen Beds, Bathtub

7.4 out of 10
Good
(36 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Fan
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds (3 Rooms)

Relax in a serene space with a large bed, flat-screen TV, and desk area.

Family Suite, Multiple Beds (3 Rooms)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 600 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Capital Suite, 1 King Bed, Shower

Relax in a stylish space with a sofa, chair, and dining table, plus a flat-screen TV and bookshelf.

Capital Suite, 1 King Bed, Shower

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Enjoy a comfortable bathroom experience with a walk-in shower, grab bar, and convenient storage.

Suite, 1 King Bed, Accessible, Corner (Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Omni Richmond Hotel

  • Pool
  • Pet friendly
  • Parking available
  • Internet access
9.0 out of 10, Wonderful, 1,150 reviews
The price is $176
$151 nightly
$176 total
Total includes taxes and fees
Aug 17 - Aug 18
Omni Richmond Hotel
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About the neighborhood

Map
2925 Emerywood Pkwy, Richmond, VA, 23294

What's nearby

  • Henrico Doctors' Hospital - 3 min drive - 2.1 km
  • University of Richmond - 5 min drive - 3.7 km
  • Lewis Ginter Botanical Garden - 7 min drive - 6.2 km
  • Virginia Museum of Fine Arts - 9 min drive - 10.2 km
  • Greater Richmond Convention Center - 11 min drive - 14.0 km

Getting around

  • Richmond Intl. Airport (RIC) - 22 min drive
  • Richmond Staples Mill Road Station - 4 min drive
  • Richmond Main Street Station - 12 min drive
  • Ashland Station - 22 min drive

Restaurants

  • ‪Burger King - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬2 min drive
  • ‪Denny's - ‬2 min drive

About this property

Embassy Suites by Hilton Richmond

When you stay at Embassy Suites by Hilton Richmond, you'll be within a 15-minute drive of University of Richmond and Short Pump Town Center. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at E'terie Bar and Grill, one of 2 restaurants, which serves international cuisine and is open for dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.

Languages

Bulgarian, English, Spanish

At a glance

DONE

Hotel size

    • 225 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: 2:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • Guests are recommended to download the property's Hilton Honors App mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered onsite self parking (USD 10.00 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Free daily reception
  • Room service (late night)

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • 12 meeting rooms
  • Conference center (10000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 1986
  • ATM/banking
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 49-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Wet bar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

E'terie Bar and Grill - This restaurant specializes in international cuisine and serves dinner only. Happy hour is offered.
Atrium - This buffet restaurant serves breakfast only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-in between 3:00 AM and 6:00 AM can be arranged for an extra charge
  • Late check-out can be arranged for an extra charge of USD 25.00

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation (may vary based on length of stay)

Parking

  • Uncovered self parking costs USD 10.00 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Children under 18 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Commerce
Embassy Suites Commerce Hotel
Embassy Suites Commerce Hotel Richmond Center
Embassy Suites Richmond Commerce Center
Embassy Suites Richmond - The Commerce Hotel Richmond
Embassy Suites Richmond Commerce Center Hotel
Embassy Suites Commerce Center Hotel
Embassy Suites Commerce Center
Embassy Suites Hilton Richmond Hotel
Embassy Suites Hilton Richmond
Embassy Suites Richmond The Commerce Center
Embassy Suites by Hilton Richmond Hotel
Embassy Suites by Hilton Richmond Richmond
Embassy Suites by Hilton Richmond Hotel Richmond

Frequently asked questions

Does Embassy Suites by Hilton Richmond offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Richmond does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Richmond?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Embassy Suites by Hilton Richmond?

Yes, cats and dogs are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Embassy Suites by Hilton Richmond?

Yes. Self parking costs USD 10.00 per night. RV/bus/truck parking is available.

What are the check-in and check-out times at Embassy Suites by Hilton Richmond?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 25.00. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Embassy Suites by Hilton Richmond and nearby?

Embassy Suites by Hilton Richmond has an indoor pool and a fitness center.

Are there restaurants at or near Embassy Suites by Hilton Richmond?

Yes, there are 2 onsite restaurants, featuring international cuisine.

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Embassy Suites by Hilton Richmond Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Elevator
Bathroom
Bed
Water
Food
Bar
Family friendly

Reviews

10/10 Excellent

Clean and comfortable, friendly staff.
Joseph, 2-night trip

10/10 Excellent

Everything was good
Timothy Woodley, 1-night trip

6/10 Okay

Nicely kept outside could use some work inside the property though.
Derek, 1-night trip

10/10 Excellent

Great staff, food options, happy hour and our room was nice.
Candace, 3-night trip

2/10 Terrible

This was by far the worst Embassy Suites I’ve ever been. I paid premium price for a run down hotel The staff was super friendly and attentive to our needs. I’m extremely disappointed
Ivan, 1-night trip

8/10 Good

The property is nice but is old and could definitely use some repairs and upgrades to bathroom. Toilet seat needs replacement and doors need cleaning or a paint job. The buffet breakfast was amazing.
Karen S, 2-night trip

6/10 Okay

Room was dark and dated.
Angela, 1-night trip

6/10 Okay

Big room but small and terrible bathroom. Would not recommend. Room needed to be updated.
Erik, 1-night trip

4/10 Poor

The pictures looked very nice for this hotel, but it seemed run down and the room had a strong odor. Also the carpet was wet and the bathroom had mold. The air quality was questionable and the ac had a loud motor that clicked on and off all night.
Adriane, 1-night trip

6/10 Okay

The property is old. Some rooms had no air.The elevators were slow, and two were out of order. The staff is amazing food was by far the best!!! I loved the stay they just need to do a few upgrades.
Annette, 4-night trip

2/10 Terrible

My sheets on my bed was already nasty, then they lost power more then one time so it was hot all night, housekeeping was veey rude, this one lady at the front desk was a big help..
Shekia, 2-night trip

10/10 Excellent

Had a great stay!
Itarsha, 1-night trip

2/10 Terrible

I wish i was notfiy when arriving that the ac unit isn't working, gave me a dirty room for check in, breakfast wasnt that great. It could've been a lot better but seem like they let this hotel go its not how it use to be. And for the price of the room it should've been discounted for stuff that wasn't working.
Laneicse, 1-night trip

10/10 Excellent

Wonderful stay.
Samantha, 2-night trip

2/10 Terrible

Terrible stay
Tony, 1-night trip

4/10 Poor

Upon my families arrival we experienced no AC in our first room. The second day we were moved to a new room where the drain in the bathtub did not drain and later that night and later that night, I was greeted by a roach in the bathroom.
Shawn, 2-night trip

2/10 Terrible

It is a dump, old worn out rooms, we had air conditioning, my daughters room didnt Only two of 4 elevators worked. Bath room were small Over all its was not worth the money, im a hilton menber, they didnt give a dam about that, Ive stayed in hotels for 85 dollors better then this one, A total desgrace for a hilton hotel And you billed it as a elite wowqzq a
Jack, 2-night trip

6/10 Okay

AC didnt work, elevators incredibly slow, ice makers not working
Kenneth, 2-night trip

6/10 Okay

Air conditioning leaked
JOHN, 2-night trip

6/10 Okay

Started off in a room with no air. Got moved about 2hrs later then to handset to phone and top cover had stains on it but the air in 2nd room did work
Shunta, 2-night trip

10/10 Excellent

Everything was perfect woulda definitely revisit
Lamont, 2-night trip

4/10 Poor

Air conditioning problems
Carl, 3-night trip

10/10 Excellent

Excelente
Edison, 2-night trip

4/10 Poor

Told staff our AC wasn’t working. They sent someone up to look at it. AC was set at 69 and it was 76 in our room. Employee said to put it at 56 when he came to our room. It never cooled off in our room. When we got up in the morning there was a large puddle in the living area under the unit. This was our second time staying here. Won’t return. Also they removed all the vending machines from all the floors, you have to go all the way to the lobby for a drink/snack.
Joshua, 1-night trip

10/10 Excellent

Exceptional

Exceptional. Staff was very friendly and courteous. The exterior is a little outdated but overall we enjoyed our stay. I would stay here again.
Yolanda, 2-night trip