★☆☆☆☆ Disappointing and Misleading – Don’t Be Fooled by the Photos
I had a very negative experience at this hotel. The photos online show clean, modern rooms, but what I found was the complete opposite. The rooms were dirty, with broken mattresses, a strong cigarette smell, and a completely neglected environment.
The bathroom was the worst part:
• The faucet was broken and leaking
• The bathroom lock didn’t work
• The toilet was filthy
• The bathtub had mold
The hotel facilities are extremely old and poorly maintained. Outside, there were homeless people hanging around the stairways, which made me feel very unsafe. The customer service was rude and aggressive, and to top it off, I was charged an extra fee that was not refunded, with no clear explanation.
I absolutely do not recommend this hotel. What they show in the photos is completely false. I hope this review helps others avoid a terrible experience.