Nestled near Columbia Point Golf Course, Richland Riverfront Hotel, an Ascend Hotel Collection Member offers a warm retreat with a breakfast buffet and Mexican cuisine at Salud Bar & Kitchen. Guests can unwind in the sauna or spa tub, stay active at the gym or basketball court, and enjoy WiFi throughout their stay.
Kadlec Regional Medical Center - 2 min drive - 2.0 km
Columbia Center Mall - 6 min drive - 7.0 km
Toyota Center - 8 min drive - 9.0 km
Getting around
Richland, WA (RLD) - 9 min drive
Tri-Cities Airport (PSC) - 13 min drive
Pasco Station - 14 min drive
Restaurants
Wendy's - 19 min walk
Sterling's - 17 min walk
Applebee's Grill + Bar - 13 min walk
Moonshot Brewing Pub at the Park - 12 min walk
Roasters Coffee Bar - 7 min walk
About this property
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection
Adjacent to a golf course, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is a great choice for a stay in Richland. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Salud Bar & Kitchen, which serves Mexican cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this Art Deco hotel include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
136 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Fence around the pool
What to do
Basketball
Pool table
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Winery tours nearby
Working away
24-hour business center
5 meeting rooms
Computer station
Conference center (720 square feet of space)
Services
24-hour front desk
Laundry facilities
Wedding services
Bicycle rentals
Free pool cabanas
Pool loungers
Pool umbrellas
Facilities
5 buildings/towers
Built in 1968
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness center
Adjacent to a golf course
Seasonal outdoor pool
Arcade/game room
Hot tub
Sauna
Banquet hall
Outdoor entertainment area
Outdoor furniture
Walkway to water
Art Deco architecture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Pool access ramp on site
Room amenities
Be entertained
Cable/satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
Salud Bar & Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Service fee: USD 7.75 per accommodation, per night
Pets
Service animals exempt from fees
Pet deposit: USD 50.00 per stay
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10 PM
The seasonal pool is open from April to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member
Frequently asked questions
Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offer free cancellation for a full refund?
Yes, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10 PM.
Are pets allowed at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of USD 30.00 per pet, per night, and there's also a deposit of USD 50.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?
Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
What is there to do at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection and nearby?
Have fun with activities like boat tours, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation onsite includes basketball. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a sauna. Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection also has a fitness center and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?
Yes, Salud Bar & Kitchen offers Mexican cuisine.
Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection like?
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is in South Richland, a short 9-minute drive from Richland, WA (RLD) and 7 minutes' walk from Howard Amon Park.
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Reviews
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.4
Amenities
8.0
Staff & service
7.4
Eco-friendliness
7.2
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Bed
Bathroom
River
Location
Lobby
Amenities
Restaurant
Reviews
10/10 Exceptional
Sep 19, 2025
Economical gem!
Comfortable, clean, friendly, and economical. Beautiful pool area!
Mel
Mel, 1-night trip
6/10 Good
Sep 12, 2025
Cute decor, nice staff, but not worth the cost
Staff were super nice, however for the price, I don't think the room is worth it. I usually stay at Richland Inn & Suites for quite a bit less and their rooms are equal in size, overall cleanliness, and amenities if you're traveling for business. I actually think they have bigger tv's and nicer bathrooms.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Jul 3, 2025
Favorite place to stay
Love this hotel.. great people .. great location.. love the bikes in the summer 🌞..
Ashley
Ashley, 2-night trip
10/10 Exceptional
Sep 1, 2025
Awesome. Good price, lots of fun.
We loved it. Fun, easy going environment. Helpful staff.
Having a hotel circling a pool is AWESOME. We loved it. If i were on a date or something, I might not enjoy the noise but we specifically were here for it.
Will definitely come again.
* the rooms get cold AF. That deserves 5 stars in itself
Ali
Ali, 2-night trip
10/10 Exceptional
Jun 4, 2025
The staff were all so friendly and helpful and breakfast was so filling and there were so many options waffles, fruit, pastries, eggs sausage (biscuits and sausage gravey) & yogurt
Paul
Paul, 2-night trip
6/10 Good
Jun 7, 2025
Amenities were good for families.
Patricia
Patricia, 2-night trip
10/10 Exceptional
Jun 18, 2025
Comfortable bed, clean room
Billy
Billy, 1-night trip
10/10 Exceptional
May 10, 2025
It has a nice pool and outdoor area. Great location near the river walk.
Colleen
Colleen, 1-night trip
10/10 Exceptional
Apr 7, 2025
Nice place good breakfast
devin
devin, 2-night trip
10/10 Exceptional
May 15, 2025
Hey this place is clean and the people are wonderful! And there’s a restaurant on site and they are incredible!
Donald
Donald, 1-night trip
10/10 Exceptional
May 25, 2025
It was a great experience, nice guy at the front desk who checked us in, very helpful! Room was very clean and my kids loved the bunk beds they also enjoyed being in the pool.
Karla
Karla, 1-night trip
10/10 Exceptional
May 24, 2025
This place was fine for our needs
Seana
Seana, 2-night trip
8/10 Very good
Jul 22, 2025
Bed very comfortable. Felt like the toilet might fall over. Bathroom needs a little help, partially renovated. Pool was awesome, a little more debris in it than ideal. We would stay again.
Karen
Karen, 2-night trip
10/10 Exceptional
Apr 14, 2025
Enjoyed breakfast and staff bee friendly and helpful
Myrna
Myrna, 2-night trip
4/10 Fair
Aug 11, 2025
Go somewhere else
the bed was old and uncomfortable. The pillows were terrible. the refrigerator leaked water and there was always a large puddle in front of the counter. Both pool and hot tub were filthy.
We wished we had stayed anywhere else.
don
don, 2-night trip
2/10 Poor
Aug 22, 2025
There were fees that were not included in the booking. The front desk clerk only stated service charge... The true charges for the room are not shown on the web site. Manager reference a different web page
Dirk
Dirk, 1-night trip
10/10 Exceptional
Jun 16, 2025
Amazing
Rosa
Rosa, 2-night trip
10/10 Exceptional
Feb 8, 2025
Great stay
Israel
Israel, 1-night trip
10/10 Exceptional
Apr 21, 2025
I've been staying here for years and it is of great convenience and value for me.
Eugenia
Eugenia, 2-night trip
8/10 Very good
Jun 23, 2025
Loved the game room but there was a lot of noise at night coming from the pool area.
Laura
Laura, 1-night trip
8/10 Very good
Apr 27, 2025
Convenient access to local restaurants and freeway.
Douglas
Douglas, 1-night trip
6/10 Good
Jun 22, 2025
Hot tub was not working and hotel seemed to need a ton of minor repairs. Room was clean and people were nice. Breakfast was a little low on options but it they did have waffles.
Lisa
Lisa, 3-night trip
8/10 Very good
Jun 22, 2025
All the Amenities in the hotel were awesome for my 5 kids! The outdoor pool was very cold and jacuzzi was out of service so that’s the down part of our stay! But we loved all the game rooms, playing pool, the sauna was amazing, morning complimentary bike rental was so fun! Beautiful trail/walks along the river! Overall awesome fun time staying at this hotel and area!
Vita
Vita, 2-night trip
6/10 Good
Jun 18, 2025
Good Breakfast. Room was small. Front desk talking on phone when trying to register.