In the heart of Kraków Old Town, Hotel H15 Francuski Old Town - Destigo Hotels offers a rich blend of luxury and convenience. Explore Royal Road and Main Market Square nearby or unwind with a game at the billiards/pool table. With in-room WiFi, car rentals on site, and helpful staff praised by past guests.
John Paul II - Balice Airport (KRK) - 26 min drive
Turowicza Station - 9 min drive
Kraków Łobzów Station - 13 min drive
Kraków Główny Station - 16 min walk
Airport shuttle (surcharge)
Restaurants
McDonald's - 2 min walk
Karmello Chocolatier - 2 min walk
Pijalnia Wódki i Piwa - 3 min walk
Pasta Bar Resto & Wine - 3 min walk
Przypiecek krakowski 24h - 1 min walk
About this property
Hotel H15 Francuski Old Town - Destigo Hotels
When you stay at Hotel H15 Francuski Old Town - Destigo Hotels, you'll be within a 10-minute drive of Main Market Square and Oskar Schindler Factory. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also within a short drive of Wawel Castle. Fellow travelers love the helpful staff.
Languages
English, Polish
At a glance
DONE
Hotel size
42 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
LOCAL_PARKING
Parking
Secured uncovered onsite valet parking (PLN 100 per day; includes in/out privileges)
24-hour offsite parking within 492 ft (PLN 100 per day)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Pool table
Working away
Business center
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Piano
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Double-glazed windows
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Accessible airport shuttle
2 stairs to reach property
Room amenities
Be entertained
32-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi (speed of 50+ Mbps)
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: PLN 300 per accommodation, per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 99 per person
Airport shuttle service is offered for an extra charge of PLN 130 per vehicle (one-way, maximum occupancy 3)
Children & extra beds
Rollaway beds are available for PLN 150.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 100 per pet, per day
Parking
Uncovered valet parking costs PLN 100 per day with in/out privileges
Parking is available nearby and costs PLN 100 per day (492 ft away; open 24 hours)
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Francuski
Francuski Hotel
Francuski Krakow
Hotel Francuski
Hotel Francuski Krakow
Krakow Orbis Francuski Hotel
Orbis Francuski Hotel Krakow
Orbis Francuski Krakow Hotel Krakow
Orbis Francuski Krakow Hotel
Francuski Hotel Krakow
Francuski Hotel
Francuski Krakow
Francuski
Hotel Francuski Hotel Krakow
Krakow Francuski Hotel Hotel
Hotel Francuski Hotel
Francuski Hotel Krakow
Hotel Francuski
Frequently asked questions
Does Hotel H15 Francuski Old Town - Destigo Hotels offer free cancellation for a full refund?
Yes, Hotel H15 Francuski Old Town - Destigo Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, cats and dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of PLN 100 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel H15 Francuski Old Town - Destigo Hotels?
Yes. Valet parking costs PLN 100 per day.
Is airport shuttle service offered by Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, an airport shuttle is available. The charge is PLN 130 per vehicle one-way.
What are the check-in and check-out times at Hotel H15 Francuski Old Town - Destigo Hotels?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Are there restaurants at or near Hotel H15 Francuski Old Town - Destigo Hotels?
Yes, there's an onsite restaurant.
What's the area around Hotel H15 Francuski Old Town - Destigo Hotels like?
Hotel H15 Francuski Old Town - Destigo Hotels is in Kraków Old Town, a short 4-minute walk from Main Market Square and 18 minutes' walk from Wawel Castle.
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Hotel H15 Francuski Old Town - Destigo Hotels Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Food
View
Restaurant
Train station
Bathroom
Bar
What guests liked
Breakfast was excellent, with a good quality selection and individual order option, and was a highlight of the stay. (27 reviews)
The property's dining options offered a wide variety of food, excellent service, and a lovely atmosphere. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
Aug 1, 2025
Perfect , clean , the staff very professional
marta
marta, 1-night trip
6/10 Okay
Jul 28, 2025
The roooms and furniture are quite dated. Staff were lovely and great location.
Pazi
Pazi, 4-night trip
10/10 Excellent
Jun 4, 2025
Beautiful hotel, great location, very friendly staff, and nice breakfast buffet bar!
Ellie
Ellie, 2-night trip
10/10 Excellent
Jun 10, 2025
Wonderful hotel in great location and amazing price!
Mason
Mason, 2-night trip
10/10 Excellent
Jul 5, 2025
Staff was exceptional!
Danuta
Danuta, 2-night trip
10/10 Excellent
Jul 25, 2025
The staff was amazing!!!!
Great location close right in the middle of the town.
You feel like you are back in time. Kids loved it too especially playing pool
Elzbieta
Elzbieta, 2-night trip
10/10 Excellent
Jul 6, 2025
Location
Israel Izzet
Israel Izzet, 3-night trip
10/10 Excellent
May 7, 2025
Everything about the hotel was great
mark
mark, 4-night trip
10/10 Excellent
Jun 28, 2025
Center of the Krakow, close to everything
VOLODYMYR
VOLODYMYR, 4-night trip
10/10 Excellent
May 31, 2025
Great breakfast and great staff.Right in the middle of the city.
Emrecan
Emrecan, 2-night trip
10/10 Excellent
May 16, 2025
Clean and nice staff
Michel
Michel, 1-night trip
10/10 Excellent
May 27, 2025
The staff were amazing and nothing was too much trouble. The location of the hotel was perfect for exploring and the hotel itself was fantastic and quiet. We also had a lovely meal in the hotel’s restaurant, the food was excellent. We would definitely recommend this hotel to others and will be returning to use it again in the future.
Anthony John
Anthony John, 3-night trip
10/10 Excellent
May 13, 2025
This hotel was a fantastic blend of modern features and old-school touches. It was very easy to walk to tourist sites and the train station. All employees were friendly and I felt very safe there as a solo female traveler.
Katherine
Katherine, 2-night trip
10/10 Excellent
Apr 17, 2025
Recommended!
Lovely hotel in a very nice location. The hotel staff are very friendly and helpful. Very good breakfast menu and buffe. I would definitely come here again
Mathias
Mathias, 3-night trip
8/10 Good
May 3, 2025
Great location. Rooms are just ok. Has everything you need but dark and feel dated. Bathroom is large and nice. Great breakfast!
Malia
Malia, 5-night trip
10/10 Excellent
Apr 11, 2025
Fab central hotel, very close to everything. Staff are wonderful and very friendly. Highly recommended
Stephen
Stephen, 5-night trip
6/10 Okay
Mar 28, 2025
Hôtel was in a great location. Excellent breakfast. Room was a bit dates.
Malia
Malia, 1-night trip
10/10 Excellent
Feb 25, 2025
Really nice hotel with great staff. Value for money is excellent.
James
James, 4-night trip
10/10 Excellent
Mar 20, 2025
Everything was Great!
WILLIAM
WILLIAM, 3-night trip
10/10 Excellent
Dec 10, 2024
Wonderful hotel in old town
Matt
Matt, 6-night trip
10/10 Excellent
Dec 30, 2024
Great Location Great Hotel
Great Location, Beautiful Decor and very comfortable rooms. Staff very friendly and helpful
Diana
Diana, 3-night trip
10/10 Excellent
Mar 7, 2025
Absolutely perfect!
Ray
Ray, 6-night trip
10/10 Excellent
Jan 3, 2025
Beautiful old hotel in the old town and close to the square and Christmas Market.
Eacham
Eacham, 2-night trip
10/10 Excellent
Jan 23, 2025
Wonderful hotel in the old town.
This is a wonderful hotel. The staff are very friendly and professional and breakfasts are so good. Krakow is a stunning city to visit and the Hotel Francuski made our trip even better still.