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Sercotel Ayala Bilbao

4.0 star property
Adults-only hotel connected to a shopping center, within easy reach of Guggenheim Museum Bilbao

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Photo gallery for Sercotel Ayala Bilbao

Superior Room | Down comforters, minibar, in-room safe, individually decorated
Hallway
Hallway
Junior Suite | Down comforters, minibar, in-room safe, individually decorated
Front of property

Reviews

9.2 out of 10
Wonderful
Experience the charm of Sercotel Ayala Bilbao, an upscale hotel in a prime location near Guggenheim Museum Bilbao and San Mames Stadium. Relax by the fireplace, browse through books in the library, or get some work done at coworking spaces. Guests rave about its central location and helpful staff.

Popular amenities

  • Pet friendly
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Library
  • Lobby fireplace
  • Communal living room
  • Front-desk safe
  • Vending machine
  • Microwave in a common area
  • Self-serve laundry
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
The current price is $105
includes taxes & fees
$95 per night
Apr 27 - Apr 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Room

Basic Room | Down comforters, minibar, in-room safe, individually decorated

Basic Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Down comforters, minibar, in-room safe, individually decorated

Classic Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Down comforters, minibar, in-room safe, individually decorated

Junior Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | Down comforters, minibar, in-room safe, individually decorated

Classic Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Down comforters, minibar, in-room safe, individually decorated

Superior Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Private bathroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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Minibar, in-room safe, desk, blackout drapes

Hotel Sercotel Coliseo

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
9.0 out of 10, Wonderful, 1,005 reviews
The price is $105
includes taxes & fees
$95 per night
Apr 27 - Apr 28
Hotel Sercotel Coliseo
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About the neighborhood

Map
Canciller Ayala, Bilbao, 48008

What's nearby

  • Plaza Moyua - 7 min walk - 0.6 km
  • Plaza Nueva - 10 min walk - 0.9 km
  • Ribera Market - 13 min walk - 1.2 km
  • Guggenheim Museum Bilbao - 14 min walk - 1.2 km
  • San Mames Stadium - 20 min walk - 1.7 km

Getting around

  • Bilbao Airport (BIO) - 15 min drive
  • Vitoria (VIT) - 44 min drive
  • Bilbao-Abando Station - 3 min walk
  • Bilbao (YJI-Bilbao-Abando Train Station) - 4 min walk
  • Bilbao Zabalburu Station - 8 min walk
  • Abando Station - 3 min walk
  • Abando Tram Stop - 4 min walk
  • Moyua Station - 6 min walk

Restaurants

  • ‪NKO Eneko Restaurant - ‬3 min walk
  • ‪Arrese - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Monterrey - ‬3 min walk
  • ‪Bilbao Berria - ‬4 min walk

About this property

Sercotel Ayala Bilbao

At Sercotel Ayala Bilbao, you'll be within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. Fellow travelers love the helpful staff and central location. The property is just a short walk to public transportation: Abando Station is 3 minutes and Abando Tram Stop is 4 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 61 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Height restrictions apply for onsite parking
    • Offsite parking within 492 ft (EUR 20 per day); discounts available
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Shared microwave

Working away

  • Meeting room
  • Coworking spaces

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bidet
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per day

Parking

  • Parking is available nearby and costs EUR 20 per day (492 ft away; open 24 hours)
  • Parking height restrictions apply

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Sercotel Ayala Bilbao Hotel
Sercotel Ayala Bilbao Bilbao
Sercotel Ayala Bilbao Hotel Bilbao

Frequently asked questions

Does Sercotel Ayala Bilbao offer free cancellation for a full refund?

Yes, Sercotel Ayala Bilbao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sercotel Ayala Bilbao?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of EUR 20 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Sercotel Ayala Bilbao?

No, unfortunately, but there's discounted parking nearby.

What are the check-in and check-out times at Sercotel Ayala Bilbao?

Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Sercotel Ayala Bilbao?

No, this hotel doesn't have a casino, but Gran Casino Bilbao (2-min walk) is nearby.

What's the area around Sercotel Ayala Bilbao like?

Sercotel Ayala Bilbao is in Bilbao City Centre, a short 3-minute walk from Abando Station and 14 minutes' walk from Guggenheim Museum Bilbao. Travelers say the local area is good for shopping and very central.

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Sercotel Ayala Bilbao Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Old town
Breakfast
Lobby
Attraction
Cities
Train station
Bed

What guests liked

  • Breakfast was very good quality with a satisfactory selection. (11 reviews)
From real guest reviews summarized by AI.

Reviews

10/10 Exceptional

I really enjoyed staying at this hotel. Everything was great.
John, 3-night trip

10/10 Exceptional

Nice Stay

Very pleasant staff. Good hotel in an excellent location. Good value.
Beverley, 3-night trip

10/10 Exceptional

Great breakfast!
Christina, 3-night trip

10/10 Exceptional

Great service from receptionist Close proximities to most amenities
Simon, 5-night trip

8/10 Very good

3 star hotel, it would get a 5.

Everything was OK. Felt more like a 3 star hotel than a 4 star.
Bert, 3-night trip

10/10 Exceptional

Great Location, comfortable no frills

The staff were very helpful with restaurant recommendations & directions. It’s right in centre of things so great for exploring. Clean & comfortable no frills hotel.
Catherine, 3-night trip

8/10 Very good

Great location
Monica, 3-night trip

10/10 Exceptional

Perfect location. Easy access from the train station and easy to walk to the old town.
Hector, 1-night trip

10/10 Exceptional

This was a great hotel! Very clean and quiet and walking distance to many of the main sites.
Anne, 2-night trip

10/10 Exceptional

We enjoyed our stay - great location and the hotel had everything we needed, it was clean and well maintained!
Julia, 2-night trip

10/10 Exceptional

Very good hotel, modern and spacious and in walking distance of all shops
Hannerieke, 5-night trip

10/10 Exceptional

Receptionist are most friendly and helpful They can all speak English fairly well It is close to all amenities
Simon, 1-night trip

10/10 Exceptional

Excellent location to enjoy this amazing city
Andrew, 1-night trip

10/10 Exceptional

This was my first time to Bilbao and Sercotel Ayala is a place I would return to in a heartbeat. Conveniently located, there's plenty to see within a 15 minute walk, and a multi-level shopping center just across the street is ideal to grab whatever you might need. The room was good sized, comfortable, and reasonably priced. Andrea (at the front desk) deserves special recognition for her outstanding efforts, helping with directions and giving very specific/helpful recommendations about the city and all it has to offer. There's plenty to see and do in Bilbao, and this hotel serves as a perfect "base camp" from which to explore!
Corey, 4-night trip

10/10 Exceptional

Perfect
Franck Daniel, 1-night trip

8/10 Very good

This is a good business hotel. No real amenities, gym/bar etc but perfect location and really quiet and clean rooms. Would choose this hotel again if I travelled to Bilbao
Paul, 4-night trip

6/10 Good

The good and the not-so-good

The good: very close to train station, comfortable rooms that are fairly spacious, comfortable bed. Staff at desk were very helpful and friendly. The not-so-good: construction noise in the middle of the night, breakfast had good variety, but quality of some of food (very wet scrambled eggs and undercooked hard boiled eggs) was poor. They ran low on some items at 8am and that were not refilled timely. The breakfast room gentleman was friendly and helpful, but the lady who worked there on our second morning was not.
Lynn, 3-night trip

8/10 Very good

Nice clean rooms
Bruce, 2-night trip

8/10 Very good

comfortable and friendly hotel convenient for the city centre.
Stephen, 2-night trip

10/10 Exceptional

A great place to stay while in Bilboa. Close to all the main attractions.
Rich, 2-night trip

10/10 Exceptional

Nice hotel

This is a very nice hotel situated close to everything interesting in Bilbao. My room was small, but it was good enough for my needs and it was clean. I would definitely stay here again.
Richard, 3-night trip

10/10 Exceptional

Great hotel in a central position. Staff were friendly and helpful. The rooms were clean and comfortable, would recommend.
David Timothy, 4-night trip

10/10 Exceptional

We enjoyed the stay a lot - the hotel is very comfortable and convenient for both the train station and the city centre. The staff were friendly and accommodating. Good breakfast with very nice coffee.
Monika, 2-night trip

10/10 Exceptional

I am currently traveling around Spain staying at many hotels and the front desk staff was so far the kindest and highly professional.
Carlos, 1-night trip

10/10 Exceptional

Great location both close to the guggenheim and the old town. Very quiet and great blackout curtains for a good sleep.
Jane, 4-night trip