In Jackson's shopping district, SureStay Plus Hotel by Best Western Jackson offers a welcoming space with free breakfast and WiFi in public areas. Unwind by the seasonal outdoor pool or catch up on work at the business center.
West Tennessee Healthcare Sportsplex - 7 min drive - 9.0 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
Memphis International Airport (MEM) - 81 min drive
Restaurants
McDonald's - 2 min walk
Buffalo Wild Wings - 2 min drive
Cheddar's Scratch Kitchen - 20 min walk
Brooks Shaw's Old Country Store & Restaurant - 5 min walk
Logan's Roadhouse - 5 min walk
About this property
SureStay Plus Hotel by Best Western Jackson
Located in the entertainment district, SureStay Plus Hotel by Best Western Jackson is a great choice for a stay in Jackson. Guests can take a dip in the seasonal outdoor pool, and free perks include self parking, wired internet, and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
At a glance
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Hotel size
48 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
Children may not be eligible for complimentary breakfast
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
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Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Shared microwave
Working away
Business center
Computer station
Services
24-hour front desk
Free newspapers in lobby
Pool loungers
Facilities
Safe-deposit box at front desk
Television in common areas
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free wired internet and WiFi (surcharge)
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.1 per 24-hour period (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20.00 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Jackson?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Jackson?
Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Jackson?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Jackson?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Jackson and nearby?
SureStay Plus Hotel by Best Western Jackson has a seasonal outdoor pool.
What's the area around SureStay Plus Hotel by Best Western Jackson like?
SureStay Plus Hotel by Best Western Jackson is a short 3-minute walk from Casey Jones Village and 18 minutes' walk from Union University.
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SureStay Plus Hotel by Best Western Jackson Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Bathroom
Breakfast
Smoking
Booking
Refrigerator
Location
Car
Reviews
10/10 Exceptional
Aug 7, 2025
Very good place, especially for the price
Room was clean, breakfast was pretty good.
John
John, 1-night trip
10/10 Exceptional
Jul 23, 2025
Great stay!
We had an excellent stay. It was perfect for us traveling with our dog. Comfortable clean rooms & wonderful breakfast
Verified traveler
1-night trip
10/10 Exceptional
Jun 23, 2025
Very nice place to stay staff very professional. Highly recommend this hotel to all my friends.
Robert
Robert, 2-night trip
10/10 Exceptional
Jun 20, 2025
Easy parking great staff
Becky
Becky, 1-night trip
10/10 Exceptional
Jun 19, 2025
A very nice hotel
Dale
Dale, 1-night trip
8/10 Very good
Jun 16, 2025
The people were great
Jo
Jo, 1-night trip
8/10 Very good
Aug 13, 2025
Food had good options for the price. Loved that they had more than carbs! Eggs and sausage
Pillows were great
Place was tidy and clean.
Sheets were a little small for mattress.
Killed a roach, but that’s ok. We have them in Texas too!
Kristy
Kristy, 1-night trip
10/10 Exceptional
Jun 1, 2025
Great friendly staff
Rafael
Rafael, 1-night trip
10/10 Exceptional
May 29, 2025
Staff respects privacy was very friendly bed was comfy
Last
Last, 2-night trip
10/10 Exceptional
May 13, 2025
Best stay
The staff was very friendly and made our stay awesome. The food for breakfast was also awesome I would prefer anyone to go here
Kelly
Kelly, 1-night trip
8/10 Very good
Jun 13, 2025
So close to food and other things I needed for my trip. Quiet and felt safe.
Kelly
Kelly, 1-night trip
10/10 Exceptional
Jun 9, 2025
Nice clean quiet
Gaynell
Gaynell, 1-night trip
10/10 Exceptional
Apr 9, 2025
It’s always great, always quiet and reasonable staff and even breakfast
Lajoyce
Lajoyce, 2-night trip
10/10 Exceptional
May 24, 2025
Everything is always peaceful and I get plenty of rest and I feel safe here
Lajoyce
Lajoyce, 3-night trip
8/10 Very good
Jun 14, 2025
Overall very nice
LaVene
LaVene, 1-night trip
10/10 Exceptional
Jun 5, 2025
Affordable
Devin
Devin, 1-night trip
10/10 Exceptional
Apr 27, 2025
The staff was friendly and the rooms were clean. Beds were comfortable.
Tatjana
Tatjana, 1-night trip
10/10 Exceptional
May 10, 2025
The check in was great
Dale
Dale, 1-night trip
4/10 Fair
Aug 6, 2025
Questionable area
First room door wouldn’t shut or open easily, second room mediocre. Area didn’t feel very safe.
Kaitlin
Kaitlin, 1-night trip
6/10 Good
Jun 24, 2025
Overall good experience that served it's purpose, however room was a little outdated.
Teresa and Brett
Teresa and Brett, 1-night trip
10/10 Exceptional
Apr 22, 2025
Everything especially the management they were nice
Lajoyce
Lajoyce, 7-night trip
4/10 Fair
Aug 15, 2025
Needs Major Improvement
The hotel definitely needs updating. The beds were clean, but the bathroom was terrible! We stayed 3 nights and our room did not get serviced one time. I had to go to the front desk to ask for towels and toilet paper. The guy at the front desk seemed to be running the whole place by himself. He was very nice, and tried hard to be accommodating, but there was only one of him. I will not stay here again.
Stacey
Stacey, 3-night trip
10/10 Exceptional
Apr 9, 2025
It was great that’s why I stayed so many times
Lajoyce
Lajoyce, 1-night trip
6/10 Good
Apr 23, 2025
the pics are much better than the room i received, all in all ok in a pinch
Barry
Barry, 1-night trip
6/10 Good
May 27, 2025
Seems like the properly was recently bought by a private owner. Room was fine not really what I expected for over $100 a night. Ok stay.