In Jackson's shopping district, SureStay Plus Hotel by Best Western Jackson offers a welcoming space with free breakfast and WiFi in public areas. Unwind by the seasonal outdoor pool or catch up on work at the business center.
Reviews
7.07.0 out of 10
Good
Popular amenities
Connecting rooms available
Non-smoking
24/7 front desk
Main amenities (11)
Daily housekeeping
Seasonal outdoor pool
Business center
24-hour front desk
Air conditioning
Computer station
Front-desk safe
Vending machine
Microwave in a common area
Free newspapers in the lobby
TV in a common area
Feel at home (6)
Free cribs/infant beds
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
$67 nightly
The total price is $77
$77 total
Aug 19 - Aug 20
Total includes taxes and fees
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Pillowtop bed
Hair dryer
Sleeps 2
1 Queen Bed
View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
West Tennessee Healthcare Sportsplex - 7 min drive - 9.0 km
Getting around
Jackson, TN (MKL-McKellar-Sipes Regional) - 10 min drive
Memphis International Airport (MEM) - 81 min drive
Restaurants
McDonald's - 2 min walk
Buffalo Wild Wings - 2 min drive
Cheddar's Scratch Kitchen - 2 min drive
Logan's Roadhouse - 5 min walk
Old Country Store - 5 min walk
About this property
SureStay Plus Hotel by Best Western Jackson
Located in the entertainment district, SureStay Plus Hotel by Best Western Jackson is a great choice for a stay in Jackson. Guests can take a dip in the seasonal outdoor pool, and free perks include self parking, wired internet, and buffet breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
48 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children may not be eligible for complimentary breakfast
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Shared microwave
Working away
Business center
Computer station
Services
24-hour front desk
Free newspapers in lobby
Pool loungers
Facilities
Safe-deposit box at front desk
Television in common areas
Seasonal outdoor pool
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Pillowtop mattress
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free wired internet and WiFi (surcharge)
Phone
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.1 per 24-hour period (rates may vary)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 20.00 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to October
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Carriage House
Best Western Carriage House Inn
Best Western Carriage House Inn Jackson
Best Western Carriage House Jackson
Surestay Plus By Best Jackson
SureStay Plus Hotel by Best Western Jackson Hotel
SureStay Plus Hotel by Best Western Jackson Jackson
SureStay Plus Hotel by Best Western Jackson Hotel Jackson
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Jackson?
Yes, there's a seasonal outdoor pool.
Are pets allowed at SureStay Plus Hotel by Best Western Jackson?
Yes, pets are welcome. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Jackson?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Jackson?
Check-in start time: 3:00 PM; Check-in end time: 3:00 AM. Check-out time is 11 AM.
What is there to do at SureStay Plus Hotel by Best Western Jackson and nearby?
SureStay Plus Hotel by Best Western Jackson has a seasonal outdoor pool.
What's the area around SureStay Plus Hotel by Best Western Jackson like?
SureStay Plus Hotel by Best Western Jackson is a short 3-minute walk from Casey Jones Village and 18 minutes' walk from Union University.
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SureStay Plus Hotel by Best Western Jackson Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Bathroom
Breakfast
Smoking
Booking
Refrigerator
Location
Car
Reviews
8/10 Good
Aug 3, 2025
I liked the comfort of the beds
andrea
andrea, 1-night trip
10/10 Excellent
Jun 23, 2025
Very nice place to stay staff very professional. Highly recommend this hotel to all my friends.
Robert
Robert, 2-night trip
8/10 Good
Jul 22, 2025
Very close to Route 40.
Eleanor
Eleanor, 1-night trip
10/10 Excellent
Jun 20, 2025
Easy parking great staff
Becky
Becky, 1-night trip
10/10 Excellent
Jun 19, 2025
A very nice hotel
Dale
Dale, 1-night trip
8/10 Good
Jun 16, 2025
The people were great
Jo
Jo, 1-night trip
10/10 Excellent
Jun 1, 2025
Great friendly staff
Rafael
Rafael, 1-night trip
6/10 Okay
Jul 21, 2025
Once again, wasn’t told about a 100$ deposit by Expedia but the man in the office waived it for me. Pool is nice. Room clean and good AC. Slept well and beds comfortable. Lots of fast food options in the area.
Mary Jo
Mary Jo, 1-night trip
10/10 Excellent
May 29, 2025
Staff respects privacy was very friendly bed was comfy
Last
Last, 2-night trip
8/10 Good
Jun 13, 2025
So close to food and other things I needed for my trip. Quiet and felt safe.
Kelly
Kelly, 1-night trip
2/10 Terrible
Aug 3, 2025
Room was very dusty. Very bad.
wendwossen
wendwossen, 1-night trip
10/10 Excellent
Jun 5, 2025
Affordable
Devin
Devin, 1-night trip
10/10 Excellent
May 24, 2025
Everything is always peaceful and I get plenty of rest and I feel safe here
Lajoyce
Lajoyce, 3-night trip
6/10 Okay
Jul 8, 2025
The AC in our room was really loud.
Marian
Marian, 1-night trip
4/10 Poor
Jul 28, 2025
Room 111 - Bed was ok, clean-the floor had soft spots like you could go through it. It had a handicap shower, which may have been clean but didn't look that great and decided not to use it. Dissapointed.
Thomas
Thomas, 1-night trip
10/10 Excellent
May 10, 2025
The check in was great
Dale
Dale, 1-night trip
10/10 Excellent
Apr 9, 2025
It’s always great, always quiet and reasonable staff and even breakfast
Lajoyce
Lajoyce, 2-night trip
10/10 Excellent
Apr 27, 2025
The staff was friendly and the rooms were clean. Beds were comfortable.
Tatjana
Tatjana, 1-night trip
4/10 Poor
Jul 15, 2025
Too many inconveniences starting with check in
Steve
Steve, 5-night trip
10/10 Excellent
Apr 22, 2025
Everything especially the management they were nice
Lajoyce
Lajoyce, 7-night trip
10/10 Excellent
Apr 9, 2025
It was great that’s why I stayed so many times
Lajoyce
Lajoyce, 1-night trip
2/10 Terrible
Jul 18, 2025
Very unhelpful staff. Did not offer any help after we couldn't find hotel. Still charged us for 2 nights. Granted, it was my responsibility to read the fine print and cancelation policy. Still, I thought the hotel would have helped us with at least a partial refund or a future stay...
Marianne
Marianne, 2-night trip
8/10 Good
Jun 16, 2025
Surprised at parking entry rather than internal hallway entry. Limited green space to walk the dog. Bathroom fan very noisy. Staff was extremely and friendly and accommodating. Room was clean.
Debbie
Debbie, 1-night trip
8/10 Good
Jun 3, 2025
The trash in my room had not been taken out from the last guest. Other than that it was a good place to stay.
Karina
Karina, 1-night trip
6/10 Okay
Apr 23, 2025
the pics are much better than the room i received, all in all ok in a pinch