Hilton Garden Inn Santa Ana San Jose

3.5 star property
Pet-friendly hotel with outdoor pool, connected to a shopping center, near City Place Santa Ana

Choose dates to view prices

Hilton Garden Inn Santa Ana San Jose offers a vibrant retreat near Multiplaza Mall Escazu. Dip into the outdoor pool with free cabanas, enjoy shopping at the on-site mall or explore local art at the gallery. With an on-site restaurant and cooked-to-order breakfast, guests rave about this hotel's pool and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 6 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$100 nightly
The total price is $113
Dec 22 - Dec 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 14 of 14 rooms

Room, 1 King Bed

9.0 out of 10
Wonderful
(49 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
  • 534 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Separate bedroom
  • 640 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Business Room, 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
  • 391 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Designer toiletries
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

Larger Deluxe King Room

  • Sleeps 2

Deluxe King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2

Junior Suite, 1 King Bed

  • Sleeps 4

King Room

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

One-Bedroom King Suite With Roll-in Shower-Mobility Accessible

  • Sleeps 4

Two Double Room

  • Sleeps 4

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About the neighborhood

Map
City Place, Santa Ana, Santa Ana

What's nearby

  • Studio Cinemas - 1 min walk - 0.0 km
  • City Place Santa Ana - 1 min walk - 0.1 km
  • Hospital Clínica Bíblica - 17 min walk - 1.5 km
  • Business Center Forum 1 - 19 min walk - 1.6 km
  • Momentum Lindora Shopping Center - 3 min drive - 2.1 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 22 min drive
  • Juan Santamaria Intl. Airport (SJO) - 31 min drive
  • San Antonio de Belen Station - 14 min drive
  • San Jose Contraloria Station - 16 min drive
  • San Jose Sabana Station - 16 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Shibuya - ‬1 min walk
  • ‪Starbuck Santa Ana - ‬1 min walk
  • ‪Piccola Italia - ‬9 min walk
  • ‪Tap House - ‬2 min walk

About this property

Hilton Garden Inn Santa Ana San Jose

When you stay at Hilton Garden Inn Santa Ana San Jose, you'll be within a 15-minute drive of Multiplaza Mall Escazu and Sabana Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Garden Grill & Bar, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 143 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs only, 2 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Playground
  • Grocery/convenience store

What to do

  • Evening entertainment
  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference space (5925 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Dining

Garden Grill & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 25 for adults and USD 25 for children
  • Airport shuttle service is offered for an extra charge of USD 33 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities or services will be unavailable from December 15 2025 to December 20 2025 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 15 to December 20:
  • Swimming pool

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per stay
  • Rollaway beds are available for USD 10 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50.00 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 8:00 PM

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Frequently asked questions

Does Hilton Garden Inn Santa Ana San Jose offer free cancellation for a full refund?

Yes, Hilton Garden Inn Santa Ana San Jose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Santa Ana San Jose?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 8:00 PM. The pool will be unavailable from December 15 2025 to December 20 2025 (dates subject to change).

Are pets allowed at Hilton Garden Inn Santa Ana San Jose?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of USD 50.00 per pet, per stay, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hilton Garden Inn Santa Ana San Jose?

Yes, there's free self parking.

Is airport shuttle service offered by Hilton Garden Inn Santa Ana San Jose?

Yes, an airport shuttle is available. The charge is USD 33 per vehicle one-way.

What are the check-in and check-out times at Hilton Garden Inn Santa Ana San Jose?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Hilton Garden Inn Santa Ana San Jose?

No, this hotel doesn't have a casino, but Casino Fiesta Heredia (11-min drive) and Casino Fiesta (15-min drive) are both nearby.

What is there to do at Hilton Garden Inn Santa Ana San Jose and nearby?

Hilton Garden Inn Santa Ana San Jose has an outdoor pool and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near Hilton Garden Inn Santa Ana San Jose?

Yes, Garden Grill & Bar offers local cuisine.

What's the area around Hilton Garden Inn Santa Ana San Jose like?

Hilton Garden Inn Santa Ana San Jose is a short 1-minute walk from City Place Santa Ana and 19 minutes' walk from Hospital Clínica Bíblica. Travelers love the hotel's prime location.

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Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Restaurant
Location
Room
Breakfast
View
Airport
Food
Store
Gyms (public)

What guests liked

  • The pool was described as beautiful, warm, and relaxing with an amazing atmosphere. (24 reviews)
  • The property offers a variety of dining options and great locations for restaurants nearby. (20 reviews)
  • The property has a nice gym as one of its amenities. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very good place to stay with family
Alexander, 7-night trip

10/10 Exceptional

Staff was great. The pool is amazing
Brandon, 2-night trip

10/10 Exceptional

Nice new hotel in Santa Ana

At first, the hotel was a bit hard to navigate but once we got the hang of where to go, how the parking and elevators work, etc, the hotel was just fine. We really liked the gym and the pool. The buffet was way overpriced ($25 per person) so we chose a la cart and it was yummy.
Manuel, 2-night trip

10/10 Exceptional

Very nice and safe
Andrew, 3-night trip

10/10 Exceptional

Great location with various of food and shopping option.
Riane, 1-night trip

10/10 Exceptional

Hotel was very neat and clean
Jane, 6-night trip

8/10 Very good

Property was clean and the food was good
Denise, 2-night trip

10/10 Exceptional

Great staff, clean, nice gym and amenities
Sarah, 1-night trip

10/10 Exceptional

Very nice staff Nice rooms Everything is new
Bedford, 1-night trip

10/10 Exceptional

Loved my stay here. It is so beautiful and the view from the pool was incredible. Staff are so kind and helpful. Rooms are clean and well maintained. Many shops, cafes, restaurants, bars, etc, just steps away from the hotel. It is still quiet and calm.Our room had a view of the city and we loved it. 10/10 would definitely stay here when visiting San Jose again!
Salome, 5-night trip

10/10 Exceptional

This property was great the staff especially Sebastian who helped us navigate around and got us some great tours.
Forrest Richard, 3-night trip

10/10 Exceptional

Clean property, nice pool and may dining option.
Marsha, 3-night trip

8/10 Very good

Overall great location and property, especially if you're visiting Costa Rica on business.
Dannyele, 6-night trip

10/10 Exceptional

Beautiful place. Great locations and restaurants around the area.
Jessie, 1-night trip

8/10 Very good

Room was a decent size. Nice neighborhood with restaurants around a playground near by. The pool was warm and our kids enjoyed their swim
Edwine Darby, 1-night trip

10/10 Exceptional

Sweet spot in San Jose

This is a very nice, swanky part of town. The area/shopping center offered a variety of restaurants, parking, shopping, Starbucks in a safe, clean environment. The only drawback is it's about 45 min from the airport.
Taren, 1-night trip

10/10 Exceptional

Very nice and clean hotel. Much better service than anywhere in USA.
Tharaka, 1-night trip

10/10 Exceptional

Very nice beautiful pool nice restaurants outside in plaza
Bedford, 1-night trip

10/10 Exceptional

very well located, with a lot of restaurants nearby. great service, especially from Sebastian.
Mauricio, 3-night trip

10/10 Exceptional

Very comfortable. Heated pool
richard, 7-night trip

10/10 Exceptional

It was in a very good location with various dining options and shops nearby
Chika, 6-night trip

10/10 Exceptional

Well located, clean, great staff
MARIA, 1-night trip

8/10 Very good

The hotel is great, staff is friendly and helpful. Our only issue was with the bathroom door lock which trapped our daughter in the bathroom. Staff was good to respond but had to break the lock to free her. The are has some really nice restaurants in the area and east access to everything we needed.
Milena, 10-night trip

10/10 Exceptional

We are happy and very pleased, very professional staff, always taking care of me when booking another night throughout EXPEDIA. Thank you guys - we hope to visit soon and will stay there.
SVCasal, 1-night trip

8/10 Very good

Stay was okay. Decent driving distance to attractions in Poas and farms around 1.30 mins, which was great to avoid staying far from main city. Family friendly, one issue was that towels were not easy to find. They ran out of towels.
Vicky, 3-night trip