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SureStay Plus Hotel by Best Western Durham Medical Center

2.5 star property
Hotel convenient to Duke University Hospital

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Durham Medical Center

Exterior
Lobby
Pillowtop beds, desk, laptop workspace, blackout drapes
Lobby
Combined shower/tub, free toiletries, hair dryer, towels

Reviews

5.8 out of 10
Located near Duke University, SureStay Plus Hotel by Best Western Durham Medical Center offers a warm welcome with full breakfast and convenient laundry facilities. Unwind at the gym or connect at the business center, where free WiFi is available to all guests.

Popular amenities

  • Free breakfast
  • Gym
  • Pet friendly
  • Non-smoking
  • 24/7 front desk
  • Free parking

Main amenities (10)

  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Conference space
  • Meeting room
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The current price is $77
includes taxes & fees
$68 per night
Apr 22 - Apr 23

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Highlights

Air conditioning
Full-sized refrigerator/freezer
HDTV
Renovated in 2022
Pillowtop bed
Sofa bed - double
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Millennium Durham

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
7.0 out of 10, Good, 1,002 reviews
The price is $101
includes taxes & fees
$89 per night
Apr 20 - Apr 21
Millennium Durham
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About the neighborhood

Map
3710 Hillsborough Rd, Durham, NC, 27705-2906

What's nearby

  • Durham VA Medical Center - 4 min drive - 3.8 km
  • Duke University Hospital - 4 min drive - 3.9 km
  • Cameron Indoor Stadium - 6 min drive - 4.4 km
  • Duke University - 6 min drive - 4.2 km
  • Duke University Chapel - 6 min drive - 4.1 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 23 min drive
  • Durham Station - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Cookout - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬8 min walk
  • ‪Biscuitville - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Durham Medical Center

SureStay Plus Hotel by Best Western Durham Medical Center puts you within a 10-minute drive of Duke University and Duke University Hospital. Guests can enjoy the fitness center, and hiking/biking trails and mountain biking are nearby. Also, this hotel is within a short drive of Research Triangle Park. Fellow travelers love the helpful staff.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 114 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 1 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*

Internet

    • Free WiFi in public areas
    • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

What to do

  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference space (480 square feet)

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1989
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Desk chair

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Daily housekeeping
MONETIZATION_ON

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0 per stay (rates may vary)

Renovations and closures

The following facilities will be closed during August, September, October, November, December, and January:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Also known as

Quality Durham
Quality Inn Durham
Baymont Inn Durham Hotel
Baymont Inn Durham
Quality Inn Suites
Durham Medical Park Inn Suites
Quality Inn Suites Medical Park
SureStay Plus Hotel by Best Western Durham Medical Center Hotel
SureStay Plus Hotel by Best Western Durham Medical Center Durham

Frequently asked questions

Are pets allowed at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 80 lbs per pet. There's a charge of USD 15 per pet, per day, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Durham Medical Center?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Durham Medical Center?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Express check-out and contactless check-out are available.

What is there to do at SureStay Plus Hotel by Best Western Durham Medical Center and nearby?

Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. SureStay Plus Hotel by Best Western Durham Medical Center also has a fitness center.

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SureStay Plus Hotel by Best Western Durham Medical Center Reviews

Reviews

5.8

5.8/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Poor

Will never ever recommend this place . Just terr.
I am asking for a refund left the hotel with an hour of being there . Could not stay at all.
Rosa, 1-night trip

6/10 Good

Most definitely not a place for kids.. Me and my kids went there while i was visiting my nephew at Duke childrens hospital.. Alot of drug activity outside, blood was splattered on bathroom wall.. Will not be back!
Ashley, 2-night trip

4/10 Fair

Hotel is run down. Needs much physical improvement. Sketchy area. Police were there checking on something that happened on second floor. I thought being near Medical Center, this would be a decent place to stay. I do not recommend.
2-night trip

10/10 Exceptional

Staff is friendly.
MIN, 2-night trip

2/10 Poor

Floors feel spongy while walking down the hall. Water constantly dripping from shower head. Water hooked up backwards in the sink. Hot water on the right cold water on the left. Large temperature fluctuations in water temperature while using the shower. Signs posted Smoke-Free facility however The aroma of marijuana being smoked permeated throughout the third floor. Some type of Dead bug on the floor.(I may have stepped on it)
1-night trip

10/10 Exceptional

Rooms were nice
Gregory, 1-night trip

8/10 Very good

Very nice and affordable
Kandace, 3-night trip

8/10 Very good

The Whole Stay was AWESOME Sam and the staff were very accommodating. The Breakfast was awesome and we will be staying again.
Timothy, 1-night trip

4/10 Fair

Dirty
Front desk clerk was very polite at check in. The room was not very clean. The floor looked like it had never met a mop. The bathtub was gross. We were too tired to do anything else so we sprayed the bed down with alcohol and didn’t use the covers.
Valery, 1-night trip

6/10 Good

Old facility. Clean room.
KEVIN, 1-night trip

2/10 Poor

Multiple knocks on our door throughout the night. Very unsafe.
Taylor, 1-night trip

10/10 Exceptional

Nice place

10/10 Exceptional

Really good
bianka, 4-night trip

2/10 Poor

I did not like walking into room and finding 2 cockroaches on the floor. Hair in the bathtub and people just standing around the hallway or outdoor walkway.
Kevin, 2-night trip

6/10 Good

It is ok place.
Vatchareewan, 1-night trip

10/10 Exceptional

Everything was good
Angel, 1-night trip

10/10 Exceptional

I really liked this place for the designated smoking areas outside. I have been 3 times now with my family for hospital visits. It does seem like families with little kids stay here for weeks at a time.
Rhonda, 1-night trip

10/10 Exceptional

I liked the ease of elevator to my.car( a couple times had to retrieve item from car and was very quick. We stayed on.top floor and found the elevator very convenient. Front desk were very nice and professional.
George, 1-night trip

10/10 Exceptional

Close to several good restaurants
James, 5-night trip

8/10 Very good

Got the job done.
We needed a room for one night. Sure, stay did the trick.+
Glenn, 1-night trip

8/10 Very good

Great Staff!
The staff was amazing!!
Brian, 2-night trip

6/10 Good

Stay at here for quick traveling, you get what you paid.
zixiao, 2-night trip

10/10 Exceptional

Standard set of room amenities plus breakfast no lobsters alas but omelette, sausage, biscuits, waffles, coffee 3 roasts x regular/decaf, juice. Kinda a start Beds are nice , 4 great pillows on a bed. Not sure about neighborhood but Entrances to floors require room key. Inside feels safe.
Eugene, 1-night trip

10/10 Exceptional

It's overall good about staff costumer services good breakfast reasonable room price and cleaning
Raja, 2-night trip

10/10 Exceptional

Nice
Yolanda, 1-night trip