At Excellence Express San Juan del Río, begin each day with continental breakfast and stay connected with in-room WiFi. Relax by the indoor pool or get a workout at the 24-hour gym; helpful staff is always available at the 24-hour front desk.
Ave Paseo Central 23 Fracc. Industrial, Valle de Oro, San Juan del Río, San Juan del Río, QUE, 76803
What's nearby
Nuestra Senora de Guadalupe Church - 5 min drive - 3.1 km
Senor del Sacro Monte Temple - 5 min drive - 3.4 km
TecMilenio University San Juan del Rio Campus - 5 min drive - 3.4 km
Cavas Freixenet - 9 min drive - 7.2 km
San Gil Golf Club - 15 min drive - 15.5 km
Getting around
Queretaro Intl. Airport (QRO) - 55 min drive
Restaurants
El Buffete de la ARRACHERA - 1 min walk
Tangolunda - 3 min drive
La Cueva del Oso - 3 min drive
Sushi Zú - 3 min drive
Gorditas Bety - 13 min walk
About this property
Excellence Express San Juan del Río
Enjoy your visit to San Juan del Río with a stay at Excellence Express San Juan del Río. You can get a workout in at the 24-hour fitness center or take a dip in the indoor pool.
At a glance
DONE
Hotel size
106 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
DONE
Children
Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free continental breakfast on weekday mornings 6:30 AM–9:30 AM
Traveling with children
Children stay free (see details)
Children's pool
Working away
Business center
5 meeting rooms
Conference center (6491 square feet of space)
Services
24-hour front desk
Luggage storage
Pool loungers
Facilities
Safe-deposit box at front desk
24-hour fitness center
An indoor pool
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible lounge
Handrails in stairways
Lever door handles
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Premium digital channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Free bottled water
Free tea bags/instant coffee
More
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Friday, Saturday, and Sunday:
Indoor pool
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Excellence Express Juan Juan
Excellence Express San Juan del Río Hotel
Excellence Express San Juan del Río San Juan del Río
Excellence Express San Juan del Río Hotel San Juan del Río
Frequently asked questions
Does Excellence Express San Juan del Río offer free cancellation for a full refund?
Yes, Excellence Express San Juan del Río does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence Express San Juan del Río?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Excellence Express San Juan del Río?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Excellence Express San Juan del Río?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Excellence Express San Juan del Río?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 1:00 PM. Express check-out and contactless check-out are available.
What is there to do at Excellence Express San Juan del Río and nearby?
Excellence Express San Juan del Río has an indoor pool and a 24-hour fitness center.
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Reviews
Excellence Express San Juan del Río Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.2
Staff & service
9.0
Eco-friendliness
8.8
Property conditions & facilities
Reviews
8/10 Very good
Mar 29, 2025
misma calidad que cuando era de la cadena IHG
HECTOR
HECTOR, 1-night trip
8/10 Very good
Jul 13, 2023
It was good overall
Ariel
Ariel, 1-night trip
8/10 Very good
Apr 11, 2025
C
Jesus
Jesus, 4-night trip
8/10 Very good
Dec 25, 2024
It's ok
Muller
Muller, 1-night trip
10/10 Exceptional
Aug 20, 2023
Quick check in
Emmanuel
Emmanuel, 1-night trip
8/10 Very good
Jan 27, 2024
Some BOOM noises
Hard to get sleep because just beside industrial park
Jacques
Jacques, 3-night trip
4/10 Fair
Nov 8, 2024
The hotel was very clean. Our room was extremely HOT!!!! We called several times to notify them. On our last day, ONE fan was provided.
CAROLINA
CAROLINA, 6-night trip
8/10 Very good
Aug 25, 2024
Buena atención, poca luz en las habitaciones
Ramiro
Ramiro, 1-night trip
6/10 Good
Jun 11, 2025
The carpet looks old. We found a little metal on the carpet. It's dangerous if you are bare foot. The only thing that a like is the breakfast.
Mariel
Mariel, 1-night trip
6/10 Good
Oct 17, 2024
New hotel. Checking rooms occupancy means having people knocking at your door if you are check in and out. Not comfortable
Nothanael
Nothanael, 1-night trip
6/10 Good
Sep 6, 2025
Jesus Arturo
Jesus Arturo, 1-night trip
8/10 Very good
Aug 24, 2025
Buena opción en San Juan del Río
ALICIA ESTHER
ALICIA ESTHER, 2-night trip
10/10 Exceptional
Aug 11, 2025
Gabino
Gabino, 1-night trip
10/10 Exceptional
Aug 11, 2025
ROCIO
ROCIO, 1-night trip
10/10 Exceptional
Jul 26, 2025
AMANDA
AMANDA, 1-night trip
10/10 Exceptional
Jul 19, 2025
Excelente estancia
Muy cómodo, limpio y personal atento.
Graciela
Graciela, 2-night trip
10/10 Exceptional
Jul 14, 2025
Martín
Martín, 1-night trip
10/10 Exceptional
Jul 6, 2025
Excelente
En lo general bastante agradable la estancia
Abigail
Abigail, 1-night trip
10/10 Exceptional
Jun 26, 2025
totalmente recomendable para turistear
Es un excelente hotel para descansar despues de turistear por la zona, con su alberca techada y climatizada permite un buen relajamiento antes de dormir y tiene todos los servicios indispensables cerca
el desayuno buffet cumple muy bien con su función
Emmanuel
Emmanuel, 1-night trip
10/10 Exceptional
Jun 16, 2025
Muy buen servicio, bien ubicado, muy rico el buffet de desayuno.
Gisela
Gisela, 1-night trip
10/10 Exceptional
Jun 16, 2025
Carolina
Carolina, 1-night trip
10/10 Exceptional
Jun 3, 2025
Nuestra estadía estuvo increible, las personas del hotel muy amables, la limpieza excelente, las instalaciones muy bonitas y el desayuno muy sabroso, así que recomendamos mucho el hotel, volveriamos a hospedarnos
Sandra
Sandra, 2-night trip
10/10 Exceptional
May 27, 2025
Personal muy atento y servicial, cuartos limpios y ordenados. Hubo una discrepancia en la reservación ya que en sistema se mostraba diferente a lo que reservé pero lo solucionaron de inmediato.
En la zona de camas, quizãs más que lámparas de piso o escritorio sería mejor iluminación de techo.