Escape to Cancun's vibrant shores at Sunset Royal Beach Resort - All Inclusive. Unwind on the white sand beach, play a game of beach volleyball, or indulge in international cuisine at one of the 3 restaurants. With free WiFi, Ya'ax Ché Spa treatments, and yoga classes available to all guests.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 25
Children
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
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Sunset Royal Beach Resort - All Inclusive Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 24, 2024
Very nice employees, rooms are big and clean. Italian restaurant is amazing.
Kelley
Kelley, 5-night trip
6/10 Good
Jan 2, 2025
We love the beach area. The hotel was very busy.
Effie Diane
Effie Diane, 1-night trip
8/10 Very good
Jan 1, 2025
Good resort for comfortable family beach vacation. Food choices could include more chicken and options for vegetarians. Alcoholic drinks need more punch. Staff were very friendly and attentive. Room was great.
Akshay
Akshay, 5-night trip
6/10 Good
Dec 30, 2024
The room was amazing with a nice ocean view, but the food was nasty
Aaron
Aaron, 2-night trip
6/10 Good
Jan 5, 2025
They assigned me a room in front of the pool and right next to 1 of the restaurants, during the day until 6pm there was extremely loud noise due to the activities at the pool, and late at night around midnight because of the people dinning at the restaurant. Also early in the morning (5-5am) I could hear the music from the restaurant that started serving breakfast. The room had a moldy smell, and the food lacked flavor, the drinks at the bar were not good either. The staff working at the kitchen preparing meals was very nice and the waiters were very friendly and nice. I would qualify this hotel as a 3 stars max.
Linda
Linda, 6-night trip
10/10 Exceptional
Mar 10, 2024
Great time staff on the spot definitely will come again
James
James, 2-night trip
10/10 Exceptional
Mar 2, 2024
Nice stay
Very clean and friendly resort , Staff always taking care of needs , food was ok . Worth the money because rooms are spacious and beach is spectacular.
Patrick
Patrick, 5-night trip
10/10 Exceptional
Oct 7, 2023
I love everything about thos hotel
Edgardo
Edgardo, 5-night trip
10/10 Exceptional
Jan 26, 2024
It was a great
Charles
Charles, 1-night trip
10/10 Exceptional
Mar 16, 2024
Loved it overall
Christina
Christina, 2-night trip
10/10 Exceptional
Apr 10, 2024
Food was alright but never offered the deserts on the menu. Restaurant service was ok but beach service was amazing. Best beach and swimming around cancun. Good value for the price.
jason
jason, 6-night trip
10/10 Exceptional
Jul 19, 2022
Highly recommend!! Very close to everything and service is WONDERFUL! Nice pool area , would stay there again!!
Rocio
Rocio, 5-night trip
10/10 Exceptional
Mar 9, 2024
Public Bus R1 & R2 get you around easily, frequently & cheaply for only 12 pesos per person
Peter and Christine
Peter and Christine, 5-night trip
8/10 Very good
Jul 11, 2024
Yes I liked it but the only thing they do about surcharges
Wilber
Wilber, 7-night trip
10/10 Exceptional
Feb 11, 2024
Need more entertainment for the weekends
ABBIE
ABBIE, 4-night trip
6/10 Good
May 6, 2024
Food wasnt good, photos make it look nicer than it is
Amelia
Amelia, 4-night trip
8/10 Very good
Jan 21, 2023
I would stay at Sunset Royal again. The front desk staff where nice and helpful. The hotel was modern , very clean and the food was good as well. I think they should have more nightly entertainments. Overall it is a friendly resort, has a great time
Larhona
Larhona, 1-night trip
6/10 Good
Apr 10, 2023
The employees were great but need more entertainment by the pool and better choice of food. I spent more time outside the hotel since it got boring the 2nd day.
Mayra
6/10 Good
Dec 4, 2023
Don't let the hotel sell you a time share.
The resort is decent but make sure to decline any "offers" from the hotel. They will take hours of your time to push you to buy a time share or something like that.
Verified traveler
4-night trip
4/10 Fair
Jun 15, 2024
Lack of cleaning
paula
paula, 5-night trip
2/10 Poor
Jul 31, 2023
The entertainment was ok and pleasant. the in room bar was always well stocked.
It is advertised as all inclusive but it is not as there are different levels of inclusiveness.
HECTOR M
10/10 Exceptional
Feb 7, 2024
Excellent staff, warm and welcoming. One of the very best stretches of beach. Wide, clean, easy walk to places. Food was good though I prefer buffet to ala carte. Room was specious and well furnished. Good value for the price. Not much negative. Night entertainment was okay, not great. Pillows were overstuffed and hard. Neck ache every morning.
Stanley
Stanley, 7-night trip
10/10 Exceptional
Feb 19, 2023
Staff
andrey k
andrey k, 13-night trip
10/10 Exceptional
Apr 26, 2023
The staff were outstanding. Even though they meet thousands of guest they acknowledged me by my name when i approached them. They were very helpful answering questions and giving suggestions. Their tour team made sure we got to do what we wanted. I will go back for another fun fill week.
harold
harold, 1-night trip
4/10 Fair
Oct 10, 2023
Check in was an hour late and because we had to insist, too much noise because of the restaurant right at the entrance rooms, no variety on the buffet