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Quality Inn Merchants Drive

2.5 star property
City-center Knoxville hotel with bar/lounge

Choose dates to view prices

Photo gallery for Quality Inn Merchants Drive

Lobby
Seasonal outdoor pool
Lobby
In-room safe, individually furnished, desk, blackout drapes
Free daily buffet breakfast
In the heart of Knoxville, Quality Inn Merchants Drive offers a warm welcome with breakfast buffet, a cozy coffee shop/cafe and laundry facilities. Unwind near the fireplace in the lobby or enjoy some fresh air by the seasonal outdoor pool.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Pet friendly
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Lobby fireplace
  • Front-desk safe

For families (6)

  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$60 nightly
The total price is $71
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(63 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Fan
  • 270 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Fan
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, individually furnished, desk, blackout drapes

Standard Double Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Fan
  • 270 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, individually furnished, desk, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(9 reviews)

Highlights

Individually furnished
Air conditioning
Heating
Connecting rooms available
Refrigerator
LCD TV
Blackout drapes/curtains
Fan
  • 260 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Days Inn by Wyndham Knoxville North

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
7.0 out of 10, Good, 370 reviews
The price is $73
$62 nightly
$73 total
Total includes taxes and fees
Aug 7 - Aug 8
Days Inn by Wyndham Knoxville North
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About the neighborhood

Map
117 Cedar Lane, Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.6 km
  • University of Tennessee - 7 min drive - 8.9 km
  • Neyland Stadium - 7 min drive - 9.9 km
  • Knoxville Zoo - 10 min drive - 11.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cracker Barrel - ‬8 min walk
  • ‪Hexagon Brewing Company - ‬7 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬17 min walk
  • ‪Pizza Inn - ‬2 min drive

About this property

Quality Inn Merchants Drive

Quality Inn Merchants Drive puts you within a 10-minute drive of University of Tennessee and Knoxville Convention Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. Also, this hotel is within a short drive of Neyland Stadium. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool
  • Lockers available

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for USD 10 per night
  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • The seasonal pool is open from April to October

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Also known as

Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive Knoxville
Quality Merchants Drive
Quality Merchants Drive Knoxville
Quality Inn Knoxville
Quality Inn Merchants Drive Hotel Knoxville
Merchants Drive Quality Inn
Quality Inn Merchants Drive Hotel
Quality Inn Merchants Drive Knoxville
Quality Inn Merchants Drive Hotel Knoxville

Frequently asked questions

Does Quality Inn Merchants Drive offer free cancellation for a full refund?

Yes, Quality Inn Merchants Drive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn Merchants Drive?

Yes, there's a seasonal outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Quality Inn Merchants Drive?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn Merchants Drive?

Sorry, there's no onsite parking at Quality Inn Merchants Drive.

What are the check-in and check-out times at Quality Inn Merchants Drive?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Quality Inn Merchants Drive and nearby?

Quality Inn Merchants Drive has a seasonal outdoor pool.

Does Quality Inn Merchants Drive have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Quality Inn Merchants Drive like?

Quality Inn Merchants Drive puts you in Inskip, in the heart of Knoxville. Popular attractions include University of Tennessee, which is 7 minutes away by car.

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Quality Inn Merchants Drive Reviews

Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Bed
Shower
Breakfast
Location
Car
Vat
Bathroom
Water

Reviews

10/10 Excellent

Excelent location
Jennifer, 5-night trip

8/10 Good

It was okay, property is showing its age. Staff was great
Kristopher, 1-night trip

2/10 Terrible

Terrible property. There was an unbelievable amount of what appeared to be Drug addicted, homeless people surrounding the property. The rooms were dirty and a stench of cigarettes.
DAVID, 2-night trip

10/10 Excellent

The accommodations and staff are top notch!
Robert, 2-night trip

6/10 Okay

Hotel need some major upgrades, and cleaning. There were cockroaches, and dust everywhere. The false ceiling can fall down any time. Also there is a bad smell. Location is good, and lot of potential with proper handling.
Rahul, 1-night trip

10/10 Excellent

Home fro FL

Everything great
Michael, 1-night trip

8/10 Good

The breakfast was so-so. The hotel is old, so its layout is not very good. The surroundings are safe
1-night trip

8/10 Good

Convenient, close to interstate and a number of dining options.
Lawrence, 4-night trip

6/10 Okay

Breakfast wasn’t all that
Immanuel, 2-night trip

6/10 Okay

Rooms needs repainted and repaired. Bathroom was dirty
John C, 1-night trip

6/10 Okay

The room was almost 90 degrees with the air being off. Took several hours for the room to cool down. Room was dirty, property was completely run down. The place looked like it should be condemned.
Shawn, 1-night trip

4/10 Poor

This property was very aged. The room had a smell and the bedding as well. The bathroom is in horrible shape and was not clean.
Kimberly, 5-night trip

8/10 Good

excellent stay
Jose, 1-night trip

10/10 Excellent

Will be booking again simply for the best sleep in an ultra comfy bed.
Andrea, 4-night trip

2/10 Terrible

Room AC not cooling. Did not come down only stayed at 78-79. Wallpaper in bathroom peeling and tub floor seemed like it was damaged before and just patched. Very soft flooring where patch was. Garbage everywhere on grounds
JR, 1-night trip

10/10 Excellent

very good location.excellant staff
Joseph, 2-night trip

8/10 Good

Quiet
Phillip, 1-night trip

4/10 Poor

The room smelled like cat urine. Killed two roaches. Brought this to the staff’s attention Although some updating was evident, the bathroom is in need of rehabilitation.
Terrence, 3-night trip

10/10 Excellent

Good service, nice clean room and comfortable bed.
Nelson, 1-night trip

10/10 Excellent

Very clean safe good food
Joseph, 2-night trip

6/10 Okay

Sheets were soiled and not the cleanest room. Very limited Breakfast hours, 6a-9am.
Donald, 1-night trip

6/10 Okay

The elevator was scary. Wasn’t sure if it was going to make it. The sheets on the bed were very wrinkled and I found a hair in the bathtub.
Pamela, 1-night trip

10/10 Excellent

This property was surprisingly pleasant, especially for the excellent price! The area is decent but there were a few people hanging around the property that were not staying there. Check in was great and all staff were friendly!
Emily, 1-night trip

4/10 Poor

Old and dirty

Pretty run down and dirty. I guess it’s priced accordingly.
1-night trip

10/10 Excellent

Hotel was clean, easy check in and check out. Room was clean and the king size bed was so comfortable. I will definitely stay there when we go back to TN.
Victoria, 1-night trip