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Mermaid Waters Hotel by Nightcap Plus

3.5 star property
Gold Coast hotel with golf course and outdoor pool, aimed at LGBTQ+ guests

Choose dates to view prices

Photo gallery for Mermaid Waters Hotel by Nightcap Plus

Relax by the pool surrounded by lush greenery and lounge chairs.
Relax on the balcony with a view of the pool area, surrounded by palm trees and a well-maintained lawn.
Enjoy socializing and dining at our bar, featuring multiple screens and comfortable seating.
Welcome to Mermaid Waters Hotel, where a modern design and sheltered entrance await.
Welcome to our hotel, where a beautiful entrance sets the tone for a relaxing stay, surrounded by lush greenery and convenient parking.
Close to The Star Gold Coast and The Oasis, Mermaid Waters Hotel by Nightcap Plus offers a warm welcome with a free breakfast buffet, an inviting garden, and arcade/game room. Relax in the outdoor pool or unwind on the sun loungers while enjoying convenient parking options.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Golf course
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Room service
  • Meeting rooms
  • 24-hour front desk
  • Arcade/game room
  • Car rentals on site
  • ATM/banking services
  • Laundry service

For families (6)

  • Children stay free
  • Daily housekeeping
  • Laundry facilities
  • Arcade/game room
  • Barbecue grill(s)
  • Free self parking
$81 nightly
The total price is $89
Aug 28 - Aug 29
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Accessible Studio King

Relax in a stylish room with a large bed, desk, and window offering a view of the outdoors.

Accessible Studio King

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Netflix
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Mermaid Suite

Relax in a stylish room with a large bed, bedside table, and a beautiful beach scene above.

Mermaid Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Dining table
Sofa bed
Separate bedroom
Daily housekeeping
Iron/ironing board
In-room safe
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Studio Twin Queen

Two single beds with white linens and blue accent pillows, flanked by a bedside table and lamp.

Studio Twin Queen

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Netflix
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Family

Two single beds with white linens and blue accent pillows, a desk, and a flat-screen TV.

Studio Family

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Netflix
  • 453 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio King

Relax in this stylish room with a large bed, sofa, and desk, plus a kitchenette and flat-screen TV.

Studio King

9.2 out of 10
Wonderful
(60 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Netflix
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Family Spa

Two single beds with white linens and dark headboards, a bedside table, and a wall-mounted artwork.

Studio Family Spa

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Free bottled water
Netflix
  • 453 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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The price is $104
$95 nightly
$104 total
Total includes taxes and fees
Sep 2 - Sep 3
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About the neighborhood

Map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 17 min walk - 1.5 km
  • The Star Gold Coast - 3 min drive - 2.3 km
  • Gold Coast Convention and Exhibition Centre - 3 min drive - 2.7 km
  • The Oasis - 4 min drive - 2.7 km
  • Cavill Avenue - 8 min drive - 6.1 km

Getting around

  • Coolangatta Airport (OOL) - 27 min drive
  • Varsity Lakes Station - 12 min drive
  • Helensvale Station - 18 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 27 min walk

Restaurants

  • ‪Mermaid Beach Bowls Club - ‬10 min walk
  • ‪Lonestar Tavern - ‬2 min walk
  • ‪Lucky Bao - ‬2 min walk
  • ‪Mermaid Beach Tavern - ‬2 min drive
  • ‪Tian Ran Vegetarian Restaurant - ‬17 min walk

About this property

Mermaid Waters Hotel by Nightcap Plus

Mermaid Waters Hotel by Nightcap Plus features a golf course and puts you just a 5-minute drive from The Star Gold Coast and Pacific Fair Shopping Centre. Guests can take a dip in the outdoor pool or grab a bite to eat at Brasserie, which serves breakfast, lunch, and dinner. Also, Cavill Avenue and Gold Coast Convention and Exhibition Centre are within a short drive. Fellow travelers love the convenient parking and helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 104 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Express check-out available
    • Check-out time is 10:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu
  • Children's games

What to do

  • Pool table
  • Free bicycles nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers

Facilities

  • ATM/banking
  • Picnic area
  • Golf course on site
  • An outdoor pool
  • Arcade/game room
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Toilet paper

Stay connected

  • Free newspapers
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Brasserie - This family restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Refundable deposits

  • A damage deposit of AUD 200 will be collected before check-in

Renovations and closures

The property will be renovating from July 15 2025 to August 15 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for AUD 40.0 per day

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

This property caters to LGBTQ+ guests.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Frequently asked questions

Does Mermaid Waters Hotel by Nightcap Plus offer free cancellation for a full refund?

Yes, Mermaid Waters Hotel by Nightcap Plus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mermaid Waters Hotel by Nightcap Plus?

Yes, there's an outdoor pool.

Are pets allowed at Mermaid Waters Hotel by Nightcap Plus?

Sorry, pets aren't allowed.

Is parking offered on site at Mermaid Waters Hotel by Nightcap Plus?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Mermaid Waters Hotel by Nightcap Plus?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is 10:00 AM. Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mermaid Waters Hotel by Nightcap Plus?

No, this hotel doesn't have a casino, but The Star Gold Coast (3-min drive) is nearby.

What is there to do at Mermaid Waters Hotel by Nightcap Plus and nearby?

Tee off at the onsite golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a picnic area.

Are there restaurants at or near Mermaid Waters Hotel by Nightcap Plus?

Yes, Brasserie offers alfresco dining.

What's the area around Mermaid Waters Hotel by Nightcap Plus like?

Mermaid Waters Hotel by Nightcap Plus is a short 18-minute walk from Pacific Fair Shopping Centre and 17 minutes' walk from Mermaid Beach.

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Mermaid Waters Hotel by Nightcap Plus Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Location
Food
Children
Shower
Parking
Restaurant

What guests liked

  • Breakfast was a great bonus with many guests enjoying the included buffet and good food options. (48 reviews)
  • Parking was easy and smooth with plenty of available spaces. (5 reviews)
  • The restaurant and dining options were great, with delicious meals, easy ordering, and a convenient buffet breakfast. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Good

Repeat stay. Comfy room in a nice location.
Dave, 1-night trip

8/10 Good

Comfortable and close to everything. On site restaurant is a bonus
Bethany, 1-night trip

10/10 Excellent

The staff are friendly, food is great and the room spacious. Would highly recommend this motel to anyone.
Rosemarie, 4-night trip

8/10 Good

Friendly staff and spacious room
Shelley, 1-night trip

10/10 Excellent

The adjoining Lone Star Tavern is very convenient for all day dining and the meals are very generous.
Joanne, 1-night trip

10/10 Excellent

I like the restaurant, bar area. These places are big with fully service.
WEN, 2-night trip

10/10 Excellent

Lovely service and room nice hotel well done ALH!
Denae, 1-night trip

8/10 Good

Breakfast was included in accommodation price.
Shripad, 2-night trip

10/10 Excellent

Loved the suite that had a king bed in one bedroom and queen near the lounge area. Also a sofa bed in lounge. Kitchen in the room would be great if staying longer. We enjoyed the free breakfast in the morning.
Naomi, 1-night trip

10/10 Excellent

Nice,clean and good breakfast 👌
Ivan, 1-night trip

10/10 Excellent

I had a very pleasant stay with the Mermaid Waters Hotel, the check-in process was smooth and the staff were friendly and professional. The room was a good size and the bedding quite comfortable. Free onsite secure parking is also a massive plus.
Piers Nykolaj, 3-night trip

10/10 Excellent

The room was lovely, buffet breakfast included, complimentary bottled water and we got a late checkout! Will be back.
Vinny, 3-night trip

10/10 Excellent

Friendly staff very clean room excellent buffet breakfast - we will definitely return
Ann-Maree, 1-night trip

8/10 Good

Great for a nights stay. Staff was lovely and room was spacious! Could use a bit of a better couch as it was just a big chair tucked into the corner. Bar was good too. Would come back again!
Kiah, 1-night trip

8/10 Good

Everything about this hotel was good but nothing special. Perfectly did the job. Only complaint is that there was no vegetarian(or vegan) option on the menu.
Jonathan, 1-night trip

10/10 Excellent

Most comfortable bed I’ve slept on in a hotel in a long time!
Kimberly, 4-night trip

10/10 Excellent

Great place
Pavel, 6-night trip

6/10 Okay

The staff were very friendly and helpful, but the sounds from the main hallway easily carried into my room (including the lobby music), and the pool facility was completely closed off for repair (something I had been looking forward to enjoying).
Patrick, 4-night trip

8/10 Good

Comfortable with friendly service
Terry, 1-night trip

10/10 Excellent

Second time to have stayed in this hotel. All good
Wei, 2-night trip

10/10 Excellent

The beds were super comfortable, facilities great, location was perfect and the breakfast was fantastic!
Tanya, 1-night trip

10/10 Excellent

Nice property, great location, nice clean and comfortable room- will stay here again
Tanya, 2-night trip

10/10 Excellent

Just stayed one night, but excellent accommodation and service. Had dinner in the hotel, very good
Margaret, 1-night trip

10/10 Excellent

Very safe and excellent place to stay nice customer service from team.
RITESH, 3-night trip

10/10 Excellent

No problems. Late check in which was appreciated. No fuss, professional. Done expect too much from breakfast, but it was free and filled me up.
Rob, 1-night trip