Located near Vienna State Opera, Hotel City Central offers a convenient stay with amenities like dry cleaning/laundry services and free in-room WiFi. Enjoy the perks of buffet breakfast, roundtrip airport shuttle, concierge services and helpful staff that previous guests rave about.
Hotel City Central puts you in a great location, within a 15-minute walk of Stephansplatz and St. Stephen's Cathedral. Also, Vienna State Opera and Vienna Christmas Market are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Gredlerstraße Tram Stop is steps away and Karmeliterplatz Tram Stop is 3 minutes.
At a glance
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Hotel size
58 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets allowed*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 31 per night)
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Transfers
Airport shuttle on request (available 24 hours)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Portable fan
Sleep well
Bed sheets provided
Freshen up
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient toilets only
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 per person
Airport shuttle service is offered for an extra charge of EUR 52 per vehicle (one-way)
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per night
Parking
Self parking costs EUR 31 per night
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Also known as
City Central Hotel Vienna
City Central Hotel
City Central Vienna
Hotel City Central Vienna
Hotel City Central Hotel
Hotel City Central Vienna
Hotel City Central Hotel Vienna
Frequently asked questions
Does Hotel City Central offer free cancellation for a full refund?
Yes, Hotel City Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel City Central?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Food and water bowls are available.
Is parking offered on site at Hotel City Central?
Yes. Self parking costs EUR 31 per night.
Is airport shuttle service offered by Hotel City Central?
Yes, an airport shuttle is available. The charge is EUR 52 per vehicle one-way.
What are the check-in and check-out times at Hotel City Central?
Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel City Central?
No, this hotel doesn't have a casino, but Casino Wien (17-min walk) is nearby.
What's the area around Hotel City Central like?
Hotel City Central is in Leopoldstadt, a short 1-minute walk from Gredlerstraße Tram Stop and 11 minutes' walk from Stephansplatz.
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Hotel City Central Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Breakfast
Service staff
Shopping center
Room
Location
What guests liked
Breakfast was excellent with great variety, tasty, and fresh products. (13 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Apr 18, 2025
Convenient location
Convenient location and good breakfast,
Chandra
Chandra, 4-night trip
8/10 Very good
Apr 7, 2025
Good location, nice staff, small rooms
Mustafa
Mustafa, 3-night trip
8/10 Very good
May 24, 2025
The hotel is a little dated and you get a big chunky key. Once you get over the aged hotel... everything is good! The linens were clean and crisp and the bed was comfortable. Breakfast was great. The front desk team was extremely helpful. Everyday there is a new cake for you to take a piece.
The location is outside of where the major site seeing is, but the subway station is very close and you can get everywhere.
Lynn
Lynn, 4-night trip
10/10 Exceptional
Sep 17, 2024
A great short break in Vienna at a very nice hotel. Great staff and older style hotel with great hospitality and breakfasts
paul
paul, 3-night trip
10/10 Exceptional
Nov 25, 2024
It was a pleasure to stay in the centrally located hotel.
The rooms are comfortable and well appointed. The breakfast was good value and the staff very helpful and welcoming.
Christopher
Christopher, 3-night trip
8/10 Very good
Jan 14, 2025
Was good
Michelle
Michelle, 15-night trip
10/10 Exceptional
Aug 19, 2024
Great hotel to stay in. Good vegetarian and vegan options for breakfast which is always good.
Robin
Robin, 1-night trip
10/10 Exceptional
Jan 1, 2025
Front desk Staff all helpful and friendly, especially Claudia and Janine.
Elizabeth
Elizabeth, 5-night trip
8/10 Very good
Dec 2, 2024
Great location and friendly staff. Excellent breakfast. Simple and small rooms but clean. Good value.
Richard
Richard, 2-night trip
10/10 Exceptional
Aug 28, 2024
Wonderful stay! The room was quite small but we really appreciated having AC. Breakfast was delicious!
Soraya
Soraya, 3-night trip
10/10 Exceptional
Dec 30, 2024
I booked a room for three people, it had a double bed and a comfortable sofa bed, the room had enough space for us. Nice and comfortable hotel, great location close to the city center and near the train station. The staff were excellent and helpful. Room was clean and in good condition, good Wi fi and breakfast buffet was varied and tasty.
Sandra Gisella
Sandra Gisella, 4-night trip
10/10 Exceptional
Dec 27, 2024
great breakfast, clean and very comfortable accommodations, great staff, and great not to be in the Inner Stadt (as nice as it is) but to be in a neighborhood in which many Viennese live and work. It gave me a richer sense of the city.
David
David, 5-night trip
10/10 Exceptional
Jun 24, 2024
The staff was wonderful - so helpful and took time to explain directions to an international traveler who has no clue about the German language. I would definitely stay here again!
hope
hope, 3-night trip
10/10 Exceptional
Aug 21, 2024
It was nice
Jose
Jose, 2-night trip
10/10 Exceptional
Oct 25, 2023
Excellent stay, very accessible to everything, staff are very friendly esp the gentleman who checked us in, will highly recommend to everyone visiting Vienna
Angelica
Angelica, 3-night trip
10/10 Exceptional
Dec 27, 2023
Perfect location, good walking distance to the center but not noisy. Clean and safe. A great stay
Sian Ebony
Sian Ebony, 4-night trip
10/10 Exceptional
Apr 24, 2023
A very good place to stay in Viena
Wonderful Hotel & Staff, best location
Good breakfast
Only the room Key is a little bit out of date
Giddy
Giddy, 3-night trip
10/10 Exceptional
Jul 28, 2024
Walking distance to everything. Close to metro station. Very nice are.
Ana
Ana, 2-night trip
10/10 Exceptional
Oct 17, 2024
all good
jeffrey
jeffrey, 3-night trip
8/10 Very good
Aug 12, 2024
Good central hotel
Lovely hotel which is very central - can walk pretty much everywhere and lots of nice bars and restaurants nearby! The rooms could do with a bit of an upgrade, our air con was a bit broken and very noisy in the night but we still enjoyed our stay here!
Hanna
Hanna, 3-night trip
8/10 Very good
Jan 6, 2025
Willingness of staff
onofrio
onofrio, 10-night trip
10/10 Exceptional
Jun 7, 2024
Great location, just across the bridge from the main area. Walls are thin, so I could hear everything from the next room, but good for a quick stay!
Verified traveler
3-night trip
8/10 Very good
Jun 24, 2024
Excellent location, dated looking rooms
Excellent service. Our room was kind of dated. But lobby and restaurant were modern.
Sahar
Sahar, 2-night trip
10/10 Exceptional
Jun 10, 2024
Fantastic staff, great breakfast, wonderful location. Could not have been happier! 5 minute walk to old town. Definitely worth 4 stars. Double beds separated nicely for friends traveling together. Would happily stay there again.
Vanette
Vanette, 6-night trip
10/10 Exceptional
Jul 20, 2024
Great location near the city centre and handy for the Prater.
Room was very clean and an extremely comfortable bed.
Morning buffet breakfast is substantial.
All the staff are immensely friendly and very helpful.
Loved the home baked cake at reception. Look forward to returning.