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Kempinski Hotel Hangzhou

5.0 star property
Luxury Hangzhou hotel with full-service spa, connected to a shopping center

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Photo gallery for Kempinski Hotel Hangzhou

3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Property preview
1 bedroom, premium bedding, minibar, in-room safe
Indoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers
2 bars/lounges, rooftop bar
In Hangzhou's vibrant heart, Kempinski Hotel Hangzhou offers a serene oasis with a rooftop terrace, lush garden and rejuvenating spa. Unwind in the sun by the pool or indulge in local flavors at one of three on-site restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Non-smoking
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms

Feel at home (6)

  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$116 nightly
The total price is $123
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 20 - Sep 21
Check availability for tonight Sep 20 - Sep 21

Tomorrow

Sep 21 - Sep 22
Check availability for tomorrow Sep 21 - Sep 22
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, River View (Executive Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 495 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, City View (Junior Suite)

Suite, 1 King Bed, City View (Junior Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, City View (Junior Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View (Grand Canal View King Room)

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed, River View (Grand Canal View King Room)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Multiple View (Executive King Room)

Deluxe Room, 1 King Bed (Executive King Room) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Multiple View (Executive King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Multiple View (Deluxe Suite)

1 bedroom, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, Multiple View (Deluxe Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe King Room)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds, City View (Deluxe Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed, Multiple View (Executive Suite)

Executive Suite, 1 King Bed (Executive Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Executive Suite, 1 King Bed, Multiple View (Executive Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 957 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Multiple View (Superior Suite)

1 bedroom, premium bedding, minibar, in-room safe

Standard Suite, 1 King Bed, Multiple View (Superior Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Midtown Shangri-La, Hangzhou

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 210 reviews
$131 nightly
The price is $139
Oct 19 - Oct 20
Total with taxes and fees
Midtown Shangri-La, Hangzhou
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About the neighborhood

Map
No. 66, Lishui Road, Gongshu District, Hangzhou, Zhejiang, 310015

What's nearby

  • Xixi Wetland Park - 11 min drive - 8.2 km
  • Hangzhou Tower Shopping Mall - 20 min drive - 5.7 km
  • Wulin Square - 20 min drive - 5.7 km
  • West Lake - 25 min drive - 6.6 km
  • Lingyin Temple - 35 min drive - 9.7 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 45 min drive
  • Yuhang Railway Station - 18 min drive
  • Hangzhou Yuhang Station - 18 min drive
  • East Railway Station (East Square) Station - 19 min drive
  • Xiangji Temple Station - 6 min walk
  • Daguan Station - 10 min walk
  • East Gongcheng Bridge Station - 23 min walk

Restaurants

  • ‪Green Tea Restaurant 绿茶餐厅 - ‬3 min walk
  • ‪萨利亚 - ‬9 min walk
  • ‪蓝蛙 - ‬6 min walk
  • ‪江南驛 - ‬9 min walk
  • ‪杭一末 - ‬6 min walk

About this property

Kempinski Hotel Hangzhou

Kempinski Hotel Hangzhou features a rooftop terrace and puts you 4.1 mi (6.5 km) from West Lake. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Public transportation is just a short walk: Xiangji Temple Station is 6 minutes and Daguan Station is 10 minutes.

At a glance

DONE

Hotel size

    • 326 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (21528 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • 50-inch flat-screen TV

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes and slippers
  • Children's slippers
  • Window screens

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

Kempinski The Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is open daily.

Dining

Morph Rooftop Bar - This rooftop bar overlooks the garden.
Zi Chen - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Freida - This restaurant specializes in German cuisine and serves lunch, dinner, and light fare. Open daily.
Berthold Delikatessen - This delicatessen serves light fare only. Open daily.
Kitchen at K - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 186.56 for adults and CNY 93.28 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

Also known as

Kempinski Hangzhou
Hotel Kempinski Hotel Hangzhou Hangzhou
Hangzhou Kempinski Hotel Hangzhou Hotel
Hotel Kempinski Hotel Hangzhou
Kempinski Hotel Hangzhou Hangzhou
Kempinski Hotel
Kempinski
Kempinski Hotel Hangzhou Hotel
Kempinski Hotel Hangzhou Hangzhou
Kempinski Hotel Hangzhou Hotel Hangzhou

Frequently asked questions

Does Kempinski Hotel Hangzhou offer free cancellation for a full refund?

Yes, Kempinski Hotel Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Kempinski Hotel Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.

Are pets allowed at Kempinski Hotel Hangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Kempinski Hotel Hangzhou?

Yes, there's free self parking.

What are the check-in and check-out times at Kempinski Hotel Hangzhou?

Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Kempinski Hotel Hangzhou and nearby?

Kempinski Hotel Hangzhou has 2 bars, a spa, and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Kempinski Hotel Hangzhou?

Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views.

What's the area around Kempinski Hotel Hangzhou like?

Kempinski Hotel Hangzhou is in Gongshu, a short 6-minute walk from Xiangji Temple Station.

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