2/10
Arrived at 5:30 pm, rooms were not ready for check. The ceiling in the lobby was leaking while wait to be checked in. Was not given the QR code for parking after I asked twice for hotel parking. I was directed to the wrong parking garage and then only to find out later by security that I should have received a QR so I’m not paying multiple times for a one night stay. The hotel only provided one key card that we had to share with the my family. Terrible experience overall and will not stay again
Trenece
1-night trip