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Metropole Urban Hotel

4.0 star property
Hotel with restaurant, near Morosini Fountain

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Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
Exterior
Lobby sitting area
Junior Suite with Outdoor Jetted Tub and Side Sea View | Minibar, in-room safe, individually decorated, individually furnished
Exterior

Reviews

9.4 out of 10
Exceptional
In the heart of Heraklion, Metropole Urban Hotel offers a warm welcome with its coffee shop and bar. Unwind in your room with WiFi or take advantage of luggage storage, then enjoy local flavors at the restaurant.

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Meeting room
  • Free newspapers in the lobby

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
The current price is $104
includes taxes & fees
$81 per night
Apr 22 - Apr 23

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room with Balcony and City View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • City view
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room with Balcony and City View

Superior Room with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Room with Balcony and City View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View | Minibar, in-room safe, individually decorated, individually furnished

Superior Connecting Rooms with Balcony and City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • City view
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room with City View

View from room

Standard Room with City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with Outdoor Jetted Tub and Side Sea View

Junior Suite with Outdoor Jetted Tub and Side Sea View | Minibar, in-room safe, individually decorated, individually furnished

Junior Suite with Outdoor Jetted Tub and Side Sea View

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room, City View

Triple Room, City View | Minibar, in-room safe, individually decorated, individually furnished

Triple Room, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Room

Economy Room | Minibar, in-room safe, individually decorated, individually furnished

Economy Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Agia Aikaterini Square, Heraklion, 71201

What's nearby

  • Heraklion Loggia - 5 min walk - 0.4 km
  • Historical Museum of Crete - 6 min walk - 0.5 km
  • Heraklion Archaeological Museum - 8 min walk - 0.7 km
  • Koules Fortress - 12 min walk - 1.1 km
  • Heraklion Port - 19 min walk - 1.6 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Goody's - ‬2 min walk
  • ‪Chop Chop - ‬3 min walk
  • ‪Frankly Cafe - ‬2 min walk
  • ‪Coffee Island - ‬2 min walk

About this property

Metropole Urban Hotel

Metropole Urban Hotel puts you just a 5-minute drive from Heraklion Port and Heraklion Archaeological Museum. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Palace of Knossos. Fellow travelers say great things about the helpful staff and location.

Languages

English, French, German, Greek, Italian, Spanish
VISIBILITY

At a glance

Hotel size

    • 24 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 656 ft (EUR 15 per day)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Elevator door width (inches): 433
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs EUR 15 per day (656 ft away)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Diners Club
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 1101454

Also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Frequently asked questions

Does Metropole Urban Hotel offer free cancellation for a full refund?

Yes, Metropole Urban Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metropole Urban Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Metropole Urban Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

What is there to do at Metropole Urban Hotel and nearby?

Recommended spots to visit include Morosini Fountain (3-min walk) and Heraklion Loggia (5-min walk), along with Historical Museum of Crete (6-min walk) and Heraklion Archaeological Museum (8-min walk).

Are there restaurants at or near Metropole Urban Hotel?

Yes, there's an onsite restaurant.

What's the area around Metropole Urban Hotel like?

Metropole Urban Hotel is in the heart of Heraklion, a short 19-minute walk from Heraklion Port and 8 minutes' walk from Heraklion Archaeological Museum. Travelers say that the hotel is in a great location.

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Metropole Urban Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wonderful!
We enjoyed our stay on the 5th floor with the jacuzzi! Wonderful views, wonderful people, wonderful food! 100% would recommend!
Matthew, 3-night trip

10/10 Exceptional

Perfect location Amazing view Very good breakfast Friendly staff
Peter, 1-night trip

10/10 Exceptional

Nice hotel in a great location
GEORGE, 4-night trip

10/10 Exceptional

Tucked away yet easily walkable to main town center. Felt very peaceful and calm.
Yanina, 2-night trip

10/10 Exceptional

Room was clean and lots of food options around the square
Naeem, 2-night trip

10/10 Exceptional

Great stay in a great hotel. Excellent location
lina, 3-night trip

10/10 Exceptional

Great locale, clean efficient rooms
Aristotle, 1-night trip

10/10 Exceptional

The staff and service both in the hotel and the restaurant were attentive and friendly. Location is excellent for walking. We even walked to the palace.
Cynthia, 5-night trip

10/10 Exceptional

We thoroughly enjoyed our stay at the Metropole Urban. The hotel is extremely clean and comfortable and the staff always friendly and helpful. The location is excellent – from right outside to at most a 10-minute walk, you can find countless great restaurants and plentiful shopping in the old town, not to mention the beautiful church adjacent the hotel on the square. It’s only a 10 to 12-minute walk to the Heraklion Archeology Museum and just a bit father to stroll to the port. The generous breakfast was a delight and a great way to kick off the day. We would certainly book the Metropole again for a return stay.
Matthew, 3-night trip

10/10 Exceptional

Excellent location and very clean.
Reed, 1-night trip

10/10 Exceptional

Lovely little hotel right around a square with cafes. Clean rooms and great staff
william, 1-night trip

10/10 Exceptional

Great City centre location.
Scott, 1-night trip

10/10 Exceptional

Great city-center location.
Connie, 2-night trip

10/10 Exceptional

Maria at the front desk was SPECTACULAR!! We enjoyed our stay and her recommendations. Highly recommended
James, 2-night trip

10/10 Exceptional

Great hotel and location.
Brian, 2-night trip

10/10 Exceptional

Staff very nice
Ulises, 2-night trip

8/10 Very good

We enjoyed the area and nice restaurant downstairs. There’s a charming church close by.
James, 1-night trip

8/10 Very good

Staff is very friendly and location is walkable. Parking may be difficult to find around peak time but overall very enjoyable stay.
Christine, 1-night trip

10/10 Exceptional

Our room was great with a large terrace with a view of the plaza and nearby church! Would definitely recommend!
Sylvain, 1-night trip

10/10 Exceptional

Enjoyed our stay
Clean and comfortable hotel
Vivian, 2-night trip

8/10 Very good

The area was great. The only strange thing was that the sink was outside the bathroom.
Ghazaleh, 3-night trip

10/10 Exceptional

Centrally located hotel. The room was very clean and comfortable. Great views of the cathedral from the room.
Rahul, 1-night trip

10/10 Exceptional

Excellent
Alan, 1-night trip

10/10 Exceptional

Excellent, flexible and hospitable staff, service and cafe adjacent to the hotel
2-night trip

10/10 Exceptional

Excellent location within easy walking distance of everything. Very clean, with helpful staff and we had a lovely little balcony overlooking the square and the basilica. Very convenient little mini market (Zervakis) nearby for essentials and close to plenty of restaurants as well as the market and shops.
Christopher, 7-night trip