For the Manhattan standard this hotel is quite good. Quiet, clean, rooms in good condition, and renovated bathrooms. The bed is too soft and sinks in the middle; the pillows are standard. The elevators are fast, without the long waits you'd find at other hotels in Manhattan. Some of the staff aren't very friendly, but overall it's OK. Very well located. My only complaint is that the included breakfast area is quite chaotic. It's very small, and there are only a few tables for too many guests. Overall, I recommend it.