Residence Inn by Marriott Richmond West End, in the heart of the business district, offers a warm welcome with breakfast buffet and free manager's reception. Stay active at the 24-hour gym or unwind on sun loungers by the seasonal outdoor pool. With dry cleaning/laundry services and a fireplace in lobby area, this hotel is perfect for relaxing retreats.
Lewis Ginter Botanical Garden - 6 min drive - 5.6 km
Carytown - 7 min drive - 9.9 km
Virginia Commonwealth University - 9 min drive - 11.3 km
Getting around
Richmond Intl. Airport (RIC) - 21 min drive
Richmond Staples Mill Road Station - 6 min drive
Richmond Main Street Station - 10 min drive
Ashland Station - 21 min drive
Restaurants
Burger King - 15 min walk
Starbucks - 18 min walk
Plaza Azteca - 7 min walk
Roots Natural Kitchen - 2 min walk
Denny's - 1 min walk
About this property
Residence Inn by Marriott Richmond West End
When you stay at Residence Inn by Marriott Richmond West End, you'll be within a 10-minute drive of University of Richmond and Virginia Commonwealth University. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Also, Broad Street and Greater Richmond Convention Center are within a short drive. Fellow travelers like the overall property condition.
At a glance
DONE
Hotel size
80 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Free uncovered onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Free reception (select days)
Traveling with children
Grocery/convenience store
Fence around the pool
What to do
Tennis
Basketball
Volleyball
Use of nearby fitness center
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Pool loungers
Facilities
10 buildings/towers
Built in 1985
Safe-deposit box at front desk
Picnic area
Fireplace in lobby
Television in common areas
24-hour fitness center
Seasonal outdoor pool
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Height-adjustable showerhead
Grab bar near toilet
Lever door handles
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Hardwood flooring in room
Room amenities
Be entertained
25-inch flat-screen TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Wet bar
Coffee/tea maker
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Double sofa bed
Free crib/infant bed
Bed sheets provided
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Shower/tub combination
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
WiFi (surcharge)
Desk chair
Food and drink
Full-sized refrigerator/freezer
Microwave
Kitchen
Stovetop
Oven
Cookware, dishes, and utensils
Dishwasher
Paper towels
More
Housekeeping (once per stay)
In-room safe
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Cleaning supplies
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 4.95 per day (rates may vary)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to August
Policies
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Residence Inn Marriott End
Residence Inn Marriott End Hotel
Residence Inn Marriott End Hotel Richmond West
Residence Inn Marriott Richmond West End
Residence Inn Richmond West
Residence Inn Richmond West End
Residence Inn Marriott Richmond West End Aparthotel
Residence Inn Marriott End Aparthotel
Resince riott End Aparthotel
Resince riott Richmond West E
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Aparthotel
Residence Inn by Marriott Richmond West End Aparthotel Richmond
By Marriott Richmond West End
Residence Inn by Marriott Richmond West End Hotel
Residence Inn by Marriott Richmond West End Richmond
Residence Inn by Marriott Richmond West End Hotel Richmond
Frequently asked questions
Does Residence Inn by Marriott Richmond West End offer free cancellation for a full refund?
Yes, Residence Inn by Marriott Richmond West End does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Residence Inn by Marriott Richmond West End?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Residence Inn by Marriott Richmond West End?
Yes, cats and dogs are welcome. There's a charge of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Residence Inn by Marriott Richmond West End?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Residence Inn by Marriott Richmond West End?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Residence Inn by Marriott Richmond West End and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball and volleyball. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a picnic area.
Does Residence Inn by Marriott Richmond West End have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
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Residence Inn by Marriott Richmond West End Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Bed
Kitchen
Bathroom
Coffee
Air conditioning
Value
Water
What guests liked
Breakfast was hot and delicious, with many guests praising it as one of the best property breakfasts they've had. (7 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jun 13, 2025
Nice place
Staff very helpful and professional at check-in.
Gregory
Gregory, 14-night trip
6/10 Good
Aug 2, 2025
Great helpful service, but rooms are out dated and smell weird
Verified traveler
6-night trip
10/10 Exceptional
May 24, 2025
Liked the arrangement of the accommodations.
Douglas
Douglas, 1-night trip
8/10 Very good
Jul 7, 2025
One Night
Nice place. Check woman was very pleasant and helpful. Checkout woman…nope.
Shelly
Shelly, 1-night trip
8/10 Very good
Jul 21, 2025
Check in was amazing, Brandon was a funny guy and had us laughing so hard. Maria was awesome too.... Very friendly people. The phone in the room did not work so we had to call from our cell phones or walk to the desk if we needed something but overall the stay was great and would come back again.
Amanda
Amanda, 2-night trip
8/10 Very good
Apr 26, 2025
Location close to everything
Lila
Lila, 4-night trip
10/10 Exceptional
Apr 12, 2025
The staff was very professional and I loved the property.
Antionette
Antionette, 2-night trip
10/10 Exceptional
Apr 27, 2025
Staff was great.
Kevin R
Kevin R, 2-night trip
4/10 Fair
Jun 12, 2025
Property was dirty outside, felt unsafe.
MIchael
MIchael, 2-night trip
10/10 Exceptional
Feb 18, 2025
Nice apartment-style rooms. Good breakfast.
Cathy
Cathy, 1-night trip
2/10 Poor
Jun 12, 2025
Although it had decent reviews it was not a decent place to stay. Unclean, outdated and the staff was unprofessional. I booked another hotel and didn’t stay at this one.
Marilyn
Marilyn, 2-night trip
10/10 Exceptional
Jun 16, 2025
We went down for a baseball tournament in Richmond even though the pool was not ready we still made the best of it. The staff at the front desk were wonderful. Our first night our room was extremely hot the AC was not working luckily the next morning we were able to move rooms without any trouble And had great service from the staff. Breakfast each morning was delicious my family said it was probably the best one they have had coming from a hotel and with us being a travel ball family of 2 we have been to several hotels lol. Our room was very clean we will definitely stay here again if we play in Richmond for another tournament.
Stephanie
Stephanie, 2-night trip
4/10 Fair
Jun 9, 2025
The lady at the front desk was rude. The pool was brown and green and they give us floor towels to use as regular towels.
TJ
TJ, 2-night trip
2/10 Poor
Jun 15, 2025
Filthy! Bugs! Unsafe, doors do not open without force. Disgusting pool. On and on. Brandon was very nice upon checking in, even having to change my room several times! Don’t go!!
Melanie
Melanie, 2-night trip
2/10 Poor
May 31, 2025
There was a loud group of individuals participating in very loud conversations and activities outside late at night
David
David, 1-night trip
6/10 Good
Apr 3, 2025
They did not clean the room daily
I was told they do it every 3days
The lady in dining room was very friendly and helpful
Roza
Roza, 2-night trip
2/10 Poor
Apr 21, 2025
Outdated property in dire need of modernization
This property hasn’t been refurbished in many many years! Hard to believe Marriott still allows their name on it. Would not go back.
Verified traveler
3-night trip
2/10 Poor
Jun 6, 2025
This was by far the worst experience.
Rebecca
Rebecca, 14-night trip
10/10 Exceptional
Oct 27, 2024
The place is beautiful and unique, the staffs are very friendly, respectful and helpful. I’ll recommend this place and I’ll surly come back because it feels like home.
Elizabeth
Elizabeth, 3-night trip
6/10 Good
Apr 28, 2025
Staff & cleanliness=5 stars, but rooms =janky AF
The inside of the rooms and common spaces were very clean. The staff was very friendly and do their jobs very well. We enjoyed the fitness center and it looks like the pool will be great when it's open.
On the other hand, this property is in need of a major financial investment as it is janky AF. The doors often won't let you in/out, there is trash and cigarette butts everywhere outside, the drawers throughout the room are very poor quality, and the repairs are obvious and poorly executed.
Verified traveler
2-night trip
10/10 Exceptional
Feb 16, 2025
Had alot of space
sheletta
sheletta, 1-night trip
4/10 Fair
Apr 29, 2025
Very Disappointing for a Residence Inn
Surprise charge for parking and for what?!? Nothing special, just a profit grab.
Paid for a queen for two of us and got a regular double bed.
Breakfast was mediocre
A dog was there long time, because the door leading to outside was terribly scratched. Other evidences of dog destruction
Very disappointing stay.
Chris
Chris, 1-night trip
10/10 Exceptional
Aug 17, 2024
Will book here again!
Lady at reception was extremely friendly and helpful!