Staff was friendly, although there were glitches at both check-in and check out. Clerk at check-in had trouble identifying balances or fees that were charged and had to make a call for clarification. (Note: I did book and pay in full through hotels.com.) Front desk manager couldn’t provide a receipt at check-out because someone had already marked the system that I had checked-out (I hadn’t.).
Photos of the property are not indicative of the condition of the buildings; they appear much nicer in photos. Stairs to the upper level suite were steep and narrow; not easy to carry belongings up nor down. The room was mostly clean, but very dated. Paint was chipped, gouges in wall over bed, closets wouldn’t stay closed. Wooden desk chair was broken. Beyond the cosmetic items, the toilet had to be plunged prior to first use, and there was a dead fly on the bathroom vanity. However, the bed was soft but very comfortable, as were the pillows. Linens were crisp and clean. Room temperature was adequate. Very quiet, residential neighborhood.
