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JA The Resort - JA Beach Hotel, Dubai

5.0 star property
Dubai beachfront hotel with 14 restaurants and golf course

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Photo gallery for JA The Resort - JA Beach Hotel, Dubai

Lobby
Water park
View from room
14 restaurants, breakfast, lunch, dinner served; international cuisine
View from property
At JA The Resort - JA Beach Hotel, Dubai, bask in the sun at your own private beach or tee off on 9 holes of golf. Unwind with a hot stone massage or enjoy international cuisine at one of the 14 onsite restaurants. Enjoy activities like water skiing and kayaking then relax by one of 8 pools with poolside bars.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Marina
  • Golf course
  • 14 restaurants and 5 poolside bars
  • 13 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 8 outdoor pools
  • Breakfast available
  • Free children's club
  • Free babysitting
  • Free supervised childcare

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (free)
  • Children's pool
  • Children's club (free)
  • Playground on site
The current price is $177
includes taxes & fees
$154 per night
May 11 - May 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Sea View Splash Park, Beach Access & Free Shuttle to Shopping Malls

Minibar, in-room safe, desk, laptop workspace

Deluxe Sea View Splash Park, Beach Access & Free Shuttle to Shopping Malls

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 409 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View Premium One Bedroom-Free Breakfast & Exclusive Peacock Lounge Access-Free Shuttle to Malls

Sea View Premium One Bedroom-Free Breakfast & Exclusive Peacock Lounge Access-Free Shuttle to Malls | Minibar, in-room safe, desk, laptop workspace

Sea View Premium One Bedroom-Free Breakfast & Exclusive Peacock Lounge Access-Free Shuttle to Malls

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 1313 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Sea View with Splash Park, Beach Access & Free Shuttle to Shopping Malls

Minibar, in-room safe, desk, laptop workspace

Sea View with Splash Park, Beach Access & Free Shuttle to Shopping Malls

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 344 sq ft
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Resort View Junior Suite with Free Breakfast and Peacock Lounge Access with Free Shuttle to Malls

Resort View Junior Suite with Free Breakfast and Peacock Lounge Access with Free Shuttle to Malls | Minibar, in-room safe, desk, laptop workspace

Resort View Junior Suite with Free Breakfast and Peacock Lounge Access with Free Shuttle to Malls

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 689 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Room with Balcony, Beach Access & Free Shuttle to Shopping Malls

Minibar, in-room safe, desk, laptop workspace

Resort Room with Balcony, Beach Access & Free Shuttle to Shopping Malls

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 344 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Sea View One Bedroom Suite with Free Breakfast and Peacock Lounge Access with Free Shuttle to Malls

Minibar, in-room safe, desk, laptop workspace

Sea View One Bedroom Suite with Free Breakfast and Peacock Lounge Access with Free Shuttle to Malls

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 676.1 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Cabana Room with Pool, Beach, Splash Park Access & Free Shuttle to Shopping Malls

Minibar, in-room safe, desk, laptop workspace

Cabana Room with Pool, Beach, Splash Park Access & Free Shuttle to Shopping Malls

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 409 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Sea View Room with Splash Park & Beach Access with Free Shuttle to Shopping Malls

Minibar, in-room safe, desk, laptop workspace

Family Sea View Room with Splash Park & Beach Access with Free Shuttle to Shopping Malls

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
  • 689 sq ft
  • Sea view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Similar properties

Lobby

JA The Resort – JA Lake View Hotel, Dubai

  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 97 reviews
The price is $159
includes taxes & fees
$138 per night
May 13 - May 14
JA The Resort – JA Lake View Hotel, Dubai
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About the neighborhood

Map
Within JA The Resort, Jebel Ali Beach, Dubai, Dubai

What's nearby

  • Palm Islands - 4 min walk - 0.4 km
  • LEGOLAND® Dubai - 19 min drive - 17.9 km
  • Dubai Exhibition Centre - 20 min drive - 19.4 km
  • Ibn Battuta Mall - 20 min drive - 21.2 km
  • MOTIONGATE™ Dubai - 23 min drive - 17.9 km

Getting around

  • Al Maktoum Intl. Airport (DWC) - 30 min drive
  • Dubai Intl. Airport (DXB) - 48 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free theme park shuttle

Restaurants

  • ‪Karak Chino - ‬12 min drive
  • ‪ماكدونالدز - ‬10 min drive
  • ‪بيتزا هت - ‬14 min drive
  • ‪كاريبو - ‬14 min drive
  • ‪Seafarers Bar and Kitchen - ‬11 min drive

About this property

JA The Resort - JA Beach Hotel, Dubai

JA The Resort - JA Beach Hotel, Dubai offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers, plus you'll have access to onsite windsurfing, sailing, and water skiing. 8 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Ibn Majed Restaurant, one of 14 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 5 poolside bars, a golf course, and a marina. Fellow travelers love the helpful staff.

All inclusive

All-inclusive room rates at JA The Resort - JA Beach Hotel, Dubai are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included
Room service during certain hours
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Windsurfing

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Russian, Spanish, Ukrainian, Vietnamese
VISIBILITY

At a glance

Hotel size

    • 235 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests booked in a "UAE ID Mandatory" room type must present Emirates ID (for UAE residents) at check-in. The property reserves the right to amend the rate if valid proof is not provided.
    • The minimum height to access the water park is 39 inches (100 centimeters). Children under 47 inches (120 centimeters) in height must be accompanied by an adult.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Free babysitting
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Free area shuttle
    • Free shopping center shuttle
    • Free theme park shuttle

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 14 restaurants
  • 13 bars/lounges
  • 5 poolside bars
  • 3 swim-up bars
  • Coffee shop
  • Private dining
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Free local shuttle
  • Playground
  • Free supervised childcare/activities
  • Children's menu
  • Children's games
  • Lifeguard on site

What to do

  • On a private beach
  • Tennis
  • Beach volleyball
  • Racquetball/squash
  • Archery
  • Golf lessons
  • Golfing
  • Mini golf
  • Horse riding/rentals
  • Helicopter/airplane tours
  • Kayaking
  • Sailing
  • Boat tours
  • Motor boating
  • Water skiing
  • Windsurfing
  • Shopping
  • Fishing
  • Horse riding nearby
  • Windsurfing nearby

Working away

  • Business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7933 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1981
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Golf course on site
  • Golf driving range on site
  • 8 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Marina
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Ibn Majed Restaurant - Overlooking the garden, this theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Sports Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Shooters - This restaurant specializes in American cuisine and serves dinner only. Reservations are required. Open select days.
Captain's - This beachfront restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night
  • New Year's Eve (December 31) Gala Dinner per adult: AED 1709
  • New Year's Eve (December 31) Gala Dinner per child: AED 854.50 (from 6 to 11 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 130 per person
  • Airport shuttle service is offered for an extra charge of AED 295 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AED 250.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization for the 1st night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.
Outside food is not permitted on the premises with the only exception of baby food.

Also known as

Hotel JA Jebel Ali Beach
Hotel Jebel Ali Beach
JA Beach Hotel
JA Jebel Ali Beach
Jebel Ali Beach Hotel
Jebel Ali Golf Hotel Dubai
Jebel Ali Golf Resort And Spa
Jebel Ali Golf Resort Spa
Jebel Ali Hotel Dubai
JA Beach Hotel
Ja The Ja Hotel, Dubai Dubai
JA The Resort JA Beach hotel
JA The Resort - JA Beach Hotel, Dubai Hotel
JA The Resort - JA Beach Hotel, Dubai Dubai
JA The Resort - JA Beach Hotel, Dubai Hotel Dubai

Frequently asked questions

Does JA The Resort - JA Beach Hotel, Dubai offer free cancellation for a full refund?

Yes, JA The Resort - JA Beach Hotel, Dubai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JA The Resort - JA Beach Hotel, Dubai?

Yes, there are 8 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at JA The Resort - JA Beach Hotel, Dubai?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at JA The Resort - JA Beach Hotel, Dubai?

Yes, there's free self and valet parking.

Is airport shuttle service offered by JA The Resort - JA Beach Hotel, Dubai?

Yes, an airport shuttle is available. The charge is AED 295 per vehicle one-way.

What are the check-in and check-out times at JA The Resort - JA Beach Hotel, Dubai?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at JA The Resort - JA Beach Hotel, Dubai and nearby?

Have fun with onsite activities like horseback riding, kayaking, and sailing, and practice your swing at the golf course. Additional recreation onsite includes helicopter/airplane tours and racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 8 outdoor swimming pools. JA The Resort - JA Beach Hotel, Dubai also has 3 swim-up bars, 5 poolside bars, and a private beach, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near JA The Resort - JA Beach Hotel, Dubai?

Yes, there are 14 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.

Does JA The Resort - JA Beach Hotel, Dubai have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around JA The Resort - JA Beach Hotel, Dubai like?

JA The Resort - JA Beach Hotel, Dubai is in Jebel Ali, a short 4-minute walk from Palm Islands.

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JA The Resort - JA Beach Hotel, Dubai Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

I had an unforgettable stay at Jebel Ali Beach Resort! From the moment we arrived, the service was exceptional – the staff was incredibly friendly, welcoming, and attentive to our needs. The resort itself is stunning, with beautiful, well-maintained grounds and a pristine private beach that offered the perfect place to unwind. The variety of activities available, from water sports to relaxing spa treatments, kept everyone in our group entertained. The restaurants offered a wide range of delicious cuisines, and the food quality was top-notch. Our room was spacious, comfortable, and had amazing views of the ocean. Overall, Jebel Ali Beach Resort provided an incredible experience and exceeded all our expectations. Highly recommend it for anyone looking for a luxurious, relaxing getaway!
mitul, 6-night trip

10/10 Exceptional

We really like the access to the beach and cleanliness on the beach. We also liked the breakfast where staff was really great.
Azer, 4-night trip

10/10 Exceptional

very friendly, all inclusive option was the best.

10/10 Exceptional

Perfect resort for families
The resort is perfect and so nice they have 4 swimming pools and they have a party on swimming pool and it was so nice especially for kids
OMAR, 2-night trip

10/10 Exceptional

It was a nice weekend away with all the relaxing I could muster
Randall, 3-night trip

10/10 Exceptional

The staff- the facilities and the views
Hazel, 5-night trip

10/10 Exceptional

Property clean easy access to swimming pools and beach. Staff very friendly and corteous.
Angelo, 16-night trip

10/10 Exceptional

This property has everything you need plus great service also a free bus goes to the 3 big malls
Kim, 4-night trip

10/10 Exceptional

Great property and food outlets, especially the Captains Bar, unfortunately was very busy yesterday with day visitors which made it difficult to book a lunch venue.
Alastair, 1-night trip

10/10 Exceptional

The good thing behind my trip was Hotels.com as the site describe everything and support every member in a very professional way. JA resort is a meaningful resort with all aspects. Thanks JA resort Team and Thanks Hotels.com, Rani
Rani, 1-night trip

6/10 Good

Rooms are old designed and not worth the money paid Restaurant food and service was excellent
asif iqbal, 1-night trip

10/10 Exceptional

Staff are wonderful, Mani at the pool bar, Adkil at Vasco de gama and all staff in the sports bar ans restaurants. Plenty of options for pools, lots of sun beds and the resort is very clean. Unfortunate to have the building work going on, would have been better doing this in the summer with kess oeople around.
simon, 2-night trip

4/10 Fair

Okay But Won’t Repeat It
Swimming pool was closed. Too much noise for the maintenance work on the pool. Old hotel. This information should’ve been mentioned clearly before confirming the booking specifically with their non refundable cancellation policy. Not flexible at all.
Ahmed, 3-night trip

6/10 Good

Property was clean and beautiful grounds but no music or any form of entertainment
Elizabeth, 2-night trip

8/10 Very good

An excellent and well needed break! Could ask to stay at a better resort for a relaxing fun time all in one. Staff in some areas could be more proactive / helpful (eg. Clearing plates quicker at breakfast etc). Sandbar, Sette and Bibe the real standouts from a great 10 days
David Isaac, 9-night trip

8/10 Very good

It was a nice 2 days as a family we spent at the hotel. One room was not ready at the time of check in which is first time i’m facing this issue. But overall it was good.
Yazan, 2-night trip

10/10 Exceptional

Great place out of the way though it was close to small palm but was wrong. If I had checked I would have stayed closer to Dubai and Atlantis. Don’t have your clothes washed there they charge way too much.
Richard, 4-night trip

10/10 Exceptional

Good value all inclusive
The “all inclusive” option on hotels.com turned out to be the Premium All Inclusive plan which is good value for an all inclusive because the food and drinks you get is the same as other people who are paying for it. A bit limited in the restaurant options that’s actually all inclusive but it’s not bad if you go to all of them (some are a bit far, eg. you need to book a shuttle to get to). The all inclusive tiering is really complicated but if you get the premium it’s pretty good, you can go almost anywhere and have a full meal&drinks.
Komugi, 10-night trip

4/10 Fair

We have been in that hotel for 9 years. We been promise discount, but never happen. There was lots of building works going on and at time it was very noisy. Staff very friendly and helpful
Angelo, 8-night trip

2/10 Poor

Horrible experience I cannot believe that they’re having very loudly party till next day morning 4:00am Even after complaining to hotel management no any response
Mohamed, 1-night trip

8/10 Very good

The resort was very pleasant! I was happily surprised by the quality of the good. Sometimes resort food can be hit or miss, but this resort had fantastic food! We chose the half-board option because we weren't planning on drinking much and it was a good deal. However, one thing I didn't realize is that some activities like kayaking are included with the full all-inclusive package, so that is something to consider when choosing your package. The rooms were very clean and comfortable. The only thing I would wish for is more available drinking water. The staff was very helpful when asked, but I would have much preferred stations with water bottles or water available to fill reusable bottles.
Andrea, 2-night trip

4/10 Fair

False advertising . Requested and paid for a deluxe room sea view room . I was offered a deluxe room with no view or a regular room with a view . Despite payment being taken . Their facilities are not very handicap friendly .

8/10 Very good

I had a disappointing check-in experience at the hotel. As an Expedia gold member, I was expecting to receive an upgrade, subject to availability. Surprisingly, there was an available upgrade, but the hotel staff informed me that I needed to be a gold member with their specific program. I requested, at the very least, a room with a view, highlighting my status as an Expedia gold member. However, the receptionist signed me up for their membership, even though I already had a membership with Expedia. The check-in process was frustratingly slow, with an excessive amount of paperwork to sign. While the hotel itself was decent, I believe there is room for improvement in their services. They should be more accommodating to guests who come from different platforms with various memberships. It's disheartening that, despite being a loyal Expedia member since 2010, I was treated in such a manner simply because I didn't make a direct reservation with the hotel.
Asma, 6-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Frederikke, 5-night trip