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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel with 2 restaurants, connected to the convention center, near Charlotte Convention Center

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Photo gallery for Sheraton Charlotte Hotel

Relax in style with a city view from this outdoor seating area, featuring comfortable sofas and chairs.
Experience the sleek, contemporary design of this urban hotel, featuring a glass facade and clean lines.
Experience the classic design of our lobby, featuring a patterned carpet, a central seating area with a sofa and armchair, and framed artworks on the walls.
Enjoy a city view from the large window in this stylish room, featuring a comfortable bed, desk, and chair.
Enjoy meals in this stylish dining area with a long table, blue chairs, and a matching bar stool at each end.
In the heart of Charlotte, Sheraton Charlotte Hotel offers a warm welcome with two on-site restaurants serving breakfast, lunch, and dinner. Guests rave about the helpful staff and cooked-to-order breakfast while enjoying amenities like a rooftop terrace, indoor pool, coffee shop/cafe.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Bar
  • Parking available

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Coffee/tea maker
$134 nightly
The total price is $154
Aug 17 - Aug 18
Total includes taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 1 King Bed, Non Smoking

Enjoy a comfortable stay in this spacious room with a large bed, desk, and chair, offering a city view from the large window.

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Two single beds with white linens and a dark headboard, situated near a large window with sheer curtains.

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Enjoy a comfortable stay in this spacious room with a large bed, desk, and chair, offering a city view from the large window.

Room, 1 King Bed

8.6 out of 10
Excellent
(104 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Two single beds with white linens and a dark headboard, situated near a large window with sheer curtains.

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(117 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Relax in a stylish space with a sofa, armchair, and coffee table, accompanied by a large abstract artwork and floor lamp.

Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Relax in a stylish space with a large bed, abstract art, and a comfortable armchair.

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed
Blackout drapes/curtains
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Two single beds with white linens and a dark headboard, situated near a large window with sheer curtains.

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Separate bedroom
Blackout drapes/curtains
  • 321 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

HYATT house Charlotte/Center City

  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
8.8 out of 10, Excellent, 1,398 reviews
The price is $155
$134 nightly
$155 total
Total includes taxes and fees
Aug 10 - Aug 11
HYATT house Charlotte/Center City
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About the neighborhood

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Spectrum Center - 12 min walk - 1.0 km
  • Bank of America Stadium - 20 min walk - 1.7 km
  • Fillmore Charlotte - 4 min drive - 3.6 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 22 min drive
  • Charlotte Station - 8 min drive
  • Gastonia Station - 26 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Stonewall Station - 10 min walk
  • Davidson Street Tram Stop - 11 min walk

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Sheraton Charlotte Hotel features a rooftop terrace and puts you within a 10-minute walk of NASCAR Hall of Fame. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Social Bar & Kitchen, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: McDowell Street Tram Stop is 8 minutes and Stonewall Station is 10 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 305 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 25 per night; includes in/out privileges)
    • Onsite valet parking (USD 35 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (66737 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Craft City Sports Pub - This poolside bistro serves lunch only. Guests can enjoy drinks at the bar. Open select days.
City Lights Rooftop - This rooftop bar serves dinner only. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 25 for children

Children & extra beds

  • Rollaway beds are available for USD 25.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 150 per stay)

Parking

  • Self parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May 29 to September 06

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel offer free cancellation for a full refund?

Yes, Sheraton Charlotte Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Charlotte Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sheraton Charlotte Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Sheraton Charlotte Hotel?

Yes. Self parking costs USD 25 per night. Valet parking costs USD 35 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Sheraton Charlotte Hotel and nearby?

Sheraton Charlotte Hotel has a seasonal outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Sheraton Charlotte Hotel?

Yes, there are 2 onsite restaurants, featuring American cuisine and poolside dining.

What's the area around Sheraton Charlotte Hotel like?

Sheraton Charlotte Hotel is in Uptown Charlotte, a short 8-minute walk from McDowell Street Tram Stop and 10 minutes' walk from Charlotte Convention Center. Travelers give top marks for the hotel's prime location.

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Sheraton Charlotte Hotel Reviews

Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Parking
Bed
Breakfast
Bathroom
View
Refrigerator
Lobby

What guests liked

  • Breakfast was plentiful, excellent, and a great value with several options available. (16 reviews)
  • The property's dining area was great, with a good selection of options and a pleasant atmosphere. (10 reviews)
  • The gym was clean, well-equipped, and available 24 hours with a good balance of available equipment. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Great stay
Nancy, 1-night trip

10/10 Excellent

Great hotel!
Kirsti, 3-night trip

10/10 Excellent

Had a nice time
Tamie, 1-night trip

10/10 Excellent

Brian was super helpful & made my stay a breeze. Will definitely stay at this hotel again , very convenient & overall nice & quiet
Imani, 2-night trip

10/10 Excellent

It was a great property no complaints
Shaminece, 2-night trip

10/10 Excellent

The view was amazing from our room
Tina, 1-night trip

10/10 Excellent

When we first got there the front desk staff was amazing! They were all very helpful and very pleasant. It caused such a good first impression!
Giselle, 1-night trip

10/10 Excellent

Fantastic day we are coming back every time we come to Charlotte
Molly, 1-night trip

10/10 Excellent

Lovely place.
Fungalei, 1-night trip

10/10 Excellent

Good
Laith, 1-night trip

10/10 Excellent

Our stay was amazing definitely will be back!
Ashley, 1-night trip

10/10 Excellent

Nice!
Calvin, 3-night trip

10/10 Excellent

Great location
Ronnie, 1-night trip

10/10 Excellent

Excellent staff, very friendly.
Stephen, 1-night trip

10/10 Excellent

Despite being in some areas under repair, it is generally very comfortable and clean, the staff is very attentive, especially (ron) the person at check-in at the entrance to the lobby.
Miguel, 1-night trip

10/10 Excellent

Great stay
Timeshi, 2-night trip

10/10 Excellent

Beautiful property, great clean room, comfy bed, great breakfast.
Larry, 3-night trip

10/10 Excellent

I’d stay here again
Ronan, 4-night trip

10/10 Excellent

Staff was friendly annd helpful. Recommend using valet parking. Our low tire pressure light was on, so valet service even helped check my tires for a possible low tire and were prepared with an air pump. Room was big with modern furniture and lots of usb ports and outlets. Loved having a dining table with a chair and a bench. We didn’t eat at the restaurant, but it was busy and clean.
Deborah, 1-night trip

10/10 Excellent

I have zero complaints!…. And I always complain. I highly recommend this hotel,
ashley, 1-night trip

10/10 Excellent

Amazing place
Nicole, 1-night trip

8/10 Good

Perfect area uptown Charlotte. Everything was walkable or very close driving. Hotel itself was under renovation so that sucked with only 2 elevators working
joshua, 3-night trip

10/10 Excellent

Great stay
Desean, 1-night trip

10/10 Excellent

Modern hotel in great location with comfy rooms and good breakfast.
Larry, 2-night trip

10/10 Excellent

Great for it customer service, cleanliness, parking, restaurant and number one ROOFTOP
Lida, 1-night trip