Located near Rockefeller Center and Grand Central Terminal, Lotte New York Palace offers a family-friendly haven with shopping on site, a coffee shop/cafe, and The Palace Spa. Unwind in the garden or indulge in fine dining at Gold Room. With helpful staff nearby to assist you.
VIP Access
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
Bar
Non-smoking
Pet friendly
Gym
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Breakfast available
WiFi in the lobby
Internet in the lobby
Health club
Steam room
Free use of bicycles
Valet parking
Room service
Coffee shop/cafe
For families (6)
Free cribs/infant beds
Babysitting (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
$575 nightly
The total price is $663
$663 total
Jun 23 - Jun 24
Total includes taxes and fees
Room options
Available filters for rooms
Showing 30 of 30 rooms
View all photos for Suite, 1 King Bed, Accessible, Tower (Corner)
Suite, 1 King Bed, Accessible, Tower (Corner)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
1210 sq ft
City view
Sleeps 4
1 King Bed
View all photos for Room, 2 Queen Beds, Accessible, Tower
Room, 2 Queen Beds, Accessible, Tower
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bathrobes
465 sq ft
City view
Sleeps 4
2 Queen Beds
View all photos for Signature Suite, 1 King Bed, Accessible (Palace)
Signature Suite, 1 King Bed, Accessible (Palace)
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
1160 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Suite, 1 Bedroom (Palace, King)
Suite, 1 Bedroom (Palace, King)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
790 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Signature Suite, 1 King Bed (Palace)
Signature Suite, 1 King Bed (Palace)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Premium bedding
1160 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Accessible, Tower
Room, 1 King Bed, Accessible, Tower
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
465 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Suite, Corner (Corner with Pantry)
Suite, Corner (Corner with Pantry)
Highlights
Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
1210 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Executive Suite, 1 King Bed, Accessible, Tower
Executive Suite, 1 King Bed, Accessible, Tower
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
655 sq ft
City view
Sleeps 4
1 King Bed
View all photos for Executive Studio, 2 Queen Beds, Tower
Executive Studio, 2 Queen Beds, Tower
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
655 sq ft
City view
Sleeps 4
2 Queen Beds
View all photos for Superior Room, 2 Double Beds, Accessible
Superior Room, 2 Double Beds, Accessible
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Hair dryer
360 sq ft
City view
Sleeps 4
2 Double Beds
View all photos for Family Suite, Multiple Beds (Palace, King and Two Doubles)
Family Suite, Multiple Beds (Palace, King and Two Doubles)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Sofa bed
765 sq ft
City view
Sleeps 8
1 Double Sofa Bed, 1 King Bed and 2 Double Beds
View all photos for Premier Room, 1 King Bed, Accessible, View
Premier Room, 1 King Bed, Accessible, View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bathrobes
360 sq ft
City view
Sleeps 3
1 King Bed
View all photos for Suite, 2 Bedrooms, Corner (Corner)
Suite, 2 Bedrooms, Corner (Corner)
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Plasma TV
Hypo-allergenic bedding
Blackout drapes/curtains
2 bedrooms
Premium bedding
1675 sq ft
City view
Sleeps 6
1 King Bed and 2 Queen Beds
View all photos for Room, 2 Double Beds, Accessible, View (Cathedral View)
John F. Kennedy Intl. Airport (JFK) - 53 min drive
Long Island City Station - 4 min drive
Grand Central - 42 St. Station - 10 min walk
New York W 32nd St. Station - 25 min walk
51 St. Station - 3 min walk
5 Av.-53 St. Station - 3 min walk
Lexington Av.-53 St. Station - 7 min walk
Restaurants
Essen Slow Fast Food - 3 min walk
Inside Park at St Bart's - 3 min walk
Toasties - 1 min walk
Empellon - 3 min walk
Starbucks - 2 min walk
About this property
Lotte New York Palace
Lotte New York Palace offers a great location, putting you within just a 10-minute walk of 5th Avenue and Rockefeller Center. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with hot stone massages, body wraps, or mani/pedis. This luxurious hotel also features a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff and location. Public transportation is just a short walk: 51 St. Station is 3 minutes and 5 Av.-53 St. Station is 3 minutes.
Check-in start time: 4:00 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Babysitting*
Supervised childcare*
DONE
Pets
Pets allowed (dogs only, up to 25 lbs per pet)*
Service animals welcome
WIFI
Internet
WiFi and wired internet access in public areas*
WiFi and wired internet access in rooms*
LOCAL_PARKING
Parking
Secured covered onsite valet parking (USD 90 per day)
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–noon on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Traveling with children
Supervised childcare (surcharge)
What to do
Shopping
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Facilities
Built in 1981
ATM/banking
Safe-deposit box at front desk
Garden
Health club
Full-service spa
Massage/treatment rooms
Steam room
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
Plasma television
Premium TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
In-room massage
Freshen up
Private bathroom
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free weekday newspapers
WiFi and wired internet for a surcharge
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Special features
Spa
The Palace Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs.
Dining
Gold Room - Onsite restaurant.
Villard - This restaurant specializes in American cuisine and serves breakfast, brunch, and lunch. Open daily.
Pomme Palais - This café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Utility fee: USD 28.69 per accommodation, per night
Optional extras
WiFi is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
WiFi is available in public areas for USD 15.99 per 24-hour period (rates may vary)
Wired internet access is available in guestrooms for USD 15.99 per 24-hour period (rates may vary)
Wired internet access is available in public areas for USD 15.99 per stay (rates may vary)
Full breakfast is offered for an extra charge of approximately USD 24 to 100 per person
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for USD 100 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 149 per pet, per stay
Parking
Covered valet parking costs USD 90 per day
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
New York Palace
New York Palace Hotel
Palace Hotel
Palace New York
New York City Palace Hotel
Palace Hotel New York
Palace Hotel Nyc
Lotte New York Palace Hotel
Lotte Palace Hotel
Lotte New York Palace
Lotte Palace
Lotte New York Palace Hotel
Lotte New York Palace New York
Lotte New York Palace Hotel New York
Frequently asked questions
Does Lotte New York Palace offer free cancellation for a full refund?
Yes, Lotte New York Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lotte New York Palace?
Yes, dogs are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 149 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Lotte New York Palace?
Yes. Valet parking costs USD 90 per day.
What are the check-in and check-out times at Lotte New York Palace?
Check-in start time: 4:00 PM; Check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Lotte New York Palace?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at Lotte New York Palace and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a steam room and spa services. Lotte New York Palace also has a garden.
Are there restaurants at or near Lotte New York Palace?
Yes, Gold Room offers American cuisine.
What's the area around Lotte New York Palace like?
Lotte New York Palace is in Manhattan, a short 3-minute walk from 51 St. Station and 3 minutes' walk from 5th Avenue. Travelers say the area is walkable and good for shopping.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Lotte New York Palace Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
View
Lobby
Elevator
Restaurant
Bar
Bathroom
Breakfast
What guests liked
The spa was a wonderful amenity, offering exceptional services and a relaxing oasis in the heart of the city. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
Location is great
Verified traveler
6-night trip
10/10
Very clean and nice hotel staff was very nice and helpful
Andrew
3-night trip
10/10
Amazing place and wonderful people
Michelle
3-night trip
10/10
Great place to stay!
Amanda Lea
4-night trip
8/10
It was all right. A well priced hotel but with rooms that resemble those of an above average motel.
Verified traveler
1-night trip
10/10
Old school excellence and a stunning view!
Verified traveler
3-night trip
10/10
Absolutely loved this hotel! The staff and facilities were amazing!
Adeyah
4-night trip
10/10
Everything was done with excellence. The Saturday morning tour with Kevin was superb.
PETER
3-night trip
10/10
Gorgeous hotel in a great location....I'll be back for sure
Ann L
1-night trip
10/10
Great location, easy to get to and from.
Kelly
3-night trip
10/10
Loved the Lotte hotel! It’s beautiful, the staff are friendly and the location is perfect!
Kelli
4-night trip
10/10
Location and luxury !
michele
2-night trip
10/10
Great hotel. Really enjoyed my stay. Rooms was a little bigger than standard NYC hotel rooms.
Marc
2-night trip
10/10
Our experience was just as desired: a beautiful hotel with personable and professional staff who seemed genuinely caring about our stay. The room was outstanding with excellent views of St. Patrick's Cathedral and the city.
James
3-night trip
10/10
Great location, beautiful rooms
Amy
1-night trip
10/10
Love this hotel!!!
Nicole
2-night trip
8/10
Good location
Andrew
3-night trip
10/10
Always great experience at this amazing hotel.
Joseph
4-night trip
10/10
Great location, great staff, clean, couldn’t be better
Fiona
4-night trip
10/10
We loved the location for a Christmas trip
Jill
5-night trip
10/10
Lovely hotel for the holidays.
Kyle
1-night trip
8/10
Lovely hotel, hard to believe a hotel of this level does NOT include wi-fi. Every hotel we've ever been to includes wi-fi.
$15 PER NIGHT, PER PHONE for wi-fi. Because of the poor business practice, we didn't go to the bar or the restaurant, or the coffee shop. Lovely hotel, we won't be back!
Nancy
2-night trip
10/10
Would definitely stay here again! My room was a great size for NY, property was clean, beds were comfortable and staff was nice.
Kimberly
3-night trip
8/10
George is the very best part of the hotel!! We love him!!!
Wifi barely worked :(
Christina
2-night trip
10/10
Love this hotel - especially around Christmas time. We're stayed here several times and it never disappoints.