Experience a peaceful retreat at Quality Inn & Suites New Hartford - Utica, where the natural beauty of the garden and an arcade/game room await. Unwind with in-room WiFi, get moving at the gym, or enjoy continental breakfast.
Enjoy your visit to New Hartford with a stay at Quality Inn & Suites New Hartford - Utica. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and continental breakfast daily between 6:00 AM and 9:00 AM. Fellow travelers love the helpful staff.
At a glance
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Hotel size
65 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
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Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–9:00 AM
Services
24-hour front desk
Facilities
Garden
Fitness center
Arcade/game room
Accessibility
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Upper floors accessible by stairs only
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Desk chair
More
Daily housekeeping
Fees & policies
Refundable deposits
Cash deposit: USD 150 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 30.00 per pet, per night
Policies
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford
Frequently asked questions
Does Quality Inn & Suites New Hartford - Utica offer free cancellation for a full refund?
Yes, Quality Inn & Suites New Hartford - Utica does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites New Hartford - Utica?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 30.00 per pet, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites New Hartford - Utica?
Yes, there's free self parking.
What are the check-in and check-out times at Quality Inn & Suites New Hartford - Utica?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.
Is there an onsite casino at Quality Inn & Suites New Hartford - Utica?
No, this hotel doesn't have a casino, but Vernon Downs Casino (19-min drive) is nearby.
What is there to do at Quality Inn & Suites New Hartford - Utica and nearby?
Quality Inn & Suites New Hartford - Utica has a fitness center and an arcade, as well as a garden.
What's the area around Quality Inn & Suites New Hartford - Utica like?
Quality Inn & Suites New Hartford - Utica is located a short 8-minute walk from New Hartford Recreation Center.
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Quality Inn & Suites New Hartford - Utica Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
7.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Popular mentions
Room
Breakfast
Building
Service staff
Bed
Bathroom
Location
Elevator
Water
Family friendly
Reviews
10/10 Exceptional
Aug 29, 2025
Excellent hotel to stay in when your traveling through. Good breakfast, room clean, great place to rest.
Carl
Carl, 1-night trip
8/10 Very good
Sep 17, 2025
Good for the money
Older well kept hotel.
richard
richard, 1-night trip
8/10 Very good
Sep 12, 2025
Comfort for the price.
Hotel was clean, staff was welcoming. A nice place to rest for passing throigh.
Donna
Donna, 1-night trip
10/10 Exceptional
Sep 15, 2025
Really economical hotel with conscientious staff.
Very thoughtful manager and staff actively seeking input on how to improve environment.
James
James, 3-night trip
8/10 Very good
Sep 2, 2025
On our way to Watkins Glen
Very much off the beaten path, but ok for our one-night stay, and easy access to our route the next morning!
Janet
Janet, 1-night trip
10/10 Exceptional
Aug 22, 2025
Great value. Comfy bed.
Jeanne
Jeanne, 1-night trip
10/10 Exceptional
Aug 14, 2025
Nice place
Our room was lovely and comfy…breakfast was delish and everyone was super friendly. Very enjoyable and clean and nice.
DEBRA
DEBRA, 1-night trip
10/10 Exceptional
Aug 3, 2025
Would recommend
Friendly staff , good breakfast , quiet location. Excellent price would definitely recommend.
Richie
Richie, 2-night trip
8/10 Very good
Jun 13, 2025
reasonably priced compare to other hotels and good breakfast
Nolvelto
Nolvelto, 2-night trip
8/10 Very good
Jun 1, 2025
Nice place to stay on our way to Maine.
Vickie
Vickie, 1-night trip
10/10 Exceptional
Jul 25, 2025
Good
Very nice and affordable.I would stay there again.
Markus
Markus, 1-night trip
6/10 Good
Aug 25, 2025
Not bad for a quick stop over on the way.
The staff we encountered was friendly enough. But what can i say about the rest of it? You get what you pay for.
Chloe
Chloe, 1-night trip
10/10 Exceptional
May 13, 2025
Great place to stay
the hotel staff is friendly, the rooms are neat and clean.
JEFFREY
JEFFREY, 2-night trip
4/10 Fair
Sep 11, 2025
Smokey cigarettes
Ryan
Ryan, 1-night trip
10/10 Exceptional
May 18, 2025
Very friendly staff. Hotel was great.
Muhaba
Muhaba, 1-night trip
8/10 Very good
Aug 9, 2025
Adequate room. Nothing special. Breakfast was pretty standard.
Walter
Walter, 2-night trip
8/10 Very good
Jun 9, 2025
location was good, folks were very nice, room was nice and had all you would need. pretty clean as well,
breakfast was ok, coffee was no so good.
would stay again if we were in that area.
Jeff
Jeff, 1-night trip
6/10 Good
Aug 12, 2025
Nice Hotel overall
The hotel was clean as was the room. Breakfast was a standard buffet, hot and tasty. My one complaint was noise, our room was next to the ice machine which was constantly making a loud noise, i didnt sleep well and at 6am im guessing it was staff collected lots of ice presumably for breakfast. Left in the morning feeling very tired. Another room would have made our stay a good one.
Verified traveler
1-night trip
10/10 Exceptional
May 26, 2025
Very pleasant and suite with xtra couch came in very handy
Chauncey
Chauncey, 1-night trip
8/10 Very good
May 28, 2025
Nice and quiet area. The facility is clean and breakfast is good.
Soe
Soe, 2-night trip
10/10 Exceptional
May 28, 2025
Very helpful and attentive staff.
Richard
Richard, 2-night trip
10/10 Exceptional
May 23, 2025
The property was in a very convenient location. The individuals working there are VERY nice people and the room was absolutely clean. I wouldn't hesitate to stay there again.
Frank
Frank, 2-night trip
10/10 Exceptional
Apr 11, 2025
Great hotel!
Check in staff was very courteous and professional. Hotel was very clean. Will definitely stay at again.
jason
jason, 1-night trip
8/10 Very good
Jun 15, 2025
Good and great service and excellent quality
Clarence Vincent
Clarence Vincent, 2-night trip
10/10 Exceptional
Jun 21, 2025
Close to local shopping and dining Staff very friendly the room clean the AC worked great! The furnture snd desks out dated but overall was very happy with my room.