Service is excellent, but the stay was horrible. Stayed on the 6th floor with broken window, but they did come up to tape the window so the hot air would not come in. At 4:00am, fire alarm goes off in room, at 6:10am fire alarm goes off again, did not get any sleep. Then shower handle did not work to turn on water, it took 10 minutes for each of us to start a shower. We will not go back!!!