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Best Western Premier Richmond City Gateway

3.0 star property
Richmond hotel with restaurant and bar/lounge

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Photo gallery for Best Western Premier Richmond City Gateway

Two large beds, flat-screen TV, and a desk with chair.
Welcome to our reception area, featuring a modern reception desk and a beautiful mural of a bridge and river landscape.
Relax in our spacious lobby, featuring a central seating area, circular ceiling light, and a reception desk with a unique mural backdrop.
Relax by the pool surrounded by comfortable lounge chairs and umbrellas, with a clear view of the hotel building in the background.
Experience the Premier Best Western's inviting entrance, surrounded by lush greenery and ample parking.
Just minutes from the airport, Best Western Premier Richmond City Gateway offers a warm welcome with its American cuisine restaurant, The Victor Bar & Grill. Savor breakfast or dinner there, unwind by the seasonal outdoor pool or stay active at the gym. With free in-room WiFi and helpful staff that guests rave about.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Convenience store
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$90 nightly
The total price is $105
Sep 1 - Sep 2
Total includes taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Two large beds, flat-screen TV, and a desk with chair.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Relax in comfort with a large bed, flat-screen TV, and desk workspace.

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Relax in comfort with a large bed, flat-screen TV, and a convenient desk area.

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Relax in a stylish room with a large bed, comfortable seating area, and modern amenities.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Two single beds with white linens and throw blankets, a cityscape painting, and a small table with a lamp.

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 1,430 reviews
The price is $113
$97 nightly
$113 total
Total includes taxes and fees
Aug 17 - Aug 18
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About the neighborhood

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.7 km
  • Broad Street - 8 min drive - 8.0 km
  • The National - 9 min drive - 10.0 km
  • Greater Richmond Convention Center - 9 min drive - 10.7 km
  • Maymont Park - 13 min drive - 14.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 16 min drive
  • Richmond Main Street Station - 9 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Petersburg Station - 23 min drive

Restaurants

  • ‪Tacos Mexico - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Burger King - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

At Best Western Premier Richmond City Gateway, you'll be within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Victory Bar & Grill, which serves American cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3778 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in bathtub
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victory Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 20 to August 25

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Premier Richmond City Gateway?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Best Western Premier Richmond City Gateway?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Premier Richmond City Gateway?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Best Western Premier Richmond City Gateway and nearby?

Best Western Premier Richmond City Gateway has a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Best Western Premier Richmond City Gateway?

Yes, Victory Bar & Grill offers American cuisine.

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Best Western Premier Richmond City Gateway Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Bathroom
Shower
Vat
Air conditioning
Location

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and made-to-order options. (30 reviews)
  • The on-site restaurant and bar offered delicious meals with generous portions and a convenient dining experience. (8 reviews)
  • The pool was clean, great temperature, and a highlight of the property experience. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Rooms are a nice size, beds are comfortable
Maryann, 1-night trip

10/10 Excellent

Great place to stay
Juan Luis Linan, 1-night trip

10/10 Excellent

Great location, staff was accommodating and friendly!
Michael, 1-night trip

10/10 Excellent

The staff is phenomenal and the rooms are clean.
Dionna, 2-night trip

10/10 Excellent

Always stay at this location close to my family excellent service will recommend to.my friends also
Eugene, 4-night trip

8/10 Good

The property is convenient to I95 and has a very nice pool. Breakfast buffet is included. Having a Starbucks across the street is a plus for us. The staff was very pleasant!
Beverley, 2-night trip

8/10 Good

I liked that it was off the highway, the area around the hotel looked safe, the room was clean, staff was excellent and breakfast was good
Richard, 1-night trip

10/10 Excellent

Front desk person was nice and checked us in right away. Breakfast lady was very nice and helpful. Comfortable beds.
Laila, 1-night trip

10/10 Excellent

The breakfast selection was great as well as the staff. They were super friendly. We had a great and several different room and they allowed use to be right next door even though we booked at different times. Well will be back next year same time
Shalonda, 2-night trip

8/10 Good

Bed was confortable, staff was awesome and excellent breakfast ! The only thing was the cleanness of the bathroom and the 25mm space under the door but overall it was a great experience.
Maude, 1-night trip

8/10 Good

Good overall. Wish breakfast ended at 10 instead of 9 during the week.
William, 2-night trip

10/10 Excellent

The overall stay was great. The smell of the room was a little off putting but that’s a simple fix
Javarius, 3-night trip

10/10 Excellent

Overall stay was great. Very friendly staff. Definitely will book again.
Temekia, 1-night trip

8/10 Good

Reasonable price for the area near downtown. Well kept up.
Holly, 2-night trip

10/10 Excellent

I liked that the property owners were present. The hotel was very clean. From the minute you walked in everyone smiled greeted you very professionally. Free breakfast was great the selection varied day to day. The restaurant hours were great & very accommodating. The pool was clean & pool towels were offered. We had an issue with something in our room & it was taken care of immediately. Would definitely stay here again.
doretta thomas, 4-night trip

10/10 Excellent

.
Ariel, 1-night trip

8/10 Good

It was sufficient with clean, soft beds.
April, 2-night trip

8/10 Good

One night stay!

We chose this hotel due to the closeness to the main highway… A short overnight stay that provided what we need…a good night rest but the beds were too small for what we’re used to Breakfast was good and staff was friendly!
Dolores, 1-night trip

2/10 Terrible

First thing we find in the room was a huge cockroach
Badar, 1-night trip

4/10 Poor

I waited 20 min to be serviced… first room had mildew smell and dirty so was the second room as far as dirty on the floors… the front desk was nice however
Jorei, 1-night trip

10/10 Excellent

Hotel was very clean. Manager and trainee were awesome when I arrived.
Amber, 1-night trip

10/10 Excellent

very good
Carter, 1-night trip

10/10 Excellent

Everything and everyone was great
Marcus, 1-night trip

6/10 Okay

It’s an okay place
khalid, 1-night trip

10/10 Excellent

Rooms were clean and bed was comfortable, front staff was very nice and helpful
Yolanda, 1-night trip