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Best Western Premier Richmond City Gateway

3.0 star property
Richmond hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Best Western Premier Richmond City Gateway

Premium bedding, down comforters, pillowtop beds, in-room safe
Lobby
Reception
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Just minutes from the airport, Best Western Premier Richmond City Gateway offers a warm welcome with its American cuisine restaurant, The Victor Bar & Grill. Savor breakfast or dinner there, unwind by the seasonal outdoor pool or stay active at the gym. With free in-room WiFi and helpful staff that guests rave about.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Connecting rooms available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Computer station
  • Convenience store
  • ATM/banking services

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$90 nightly
The total price is $105
Sep 28 - Sep 29
Total with taxes and fees

Room options

Check availability for these dates

Tonight

Sep 21 - Sep 22
Check availability for tonight Sep 21 - Sep 22

Tomorrow

Sep 22 - Sep 23
Check availability for tomorrow Sep 22 - Sep 23
Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Smart TV
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

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Lobby

Country Inn & Suites by Radisson, Richmond I-95 South, VA

  • Parking available
  • Free WiFi
  • Air conditioning
  • Gym
8.4 out of 10, Very Good, 1,438 reviews
$98 nightly
The price is $114
Sep 28 - Sep 29
Total with taxes and fees
Country Inn & Suites by Radisson, Richmond I-95 South, VA
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About the neighborhood

Map
4303 Commerce Road, Richmond, VA, 23234

What's nearby

  • Virginia Commonwealth University - 8 min drive - 10.7 km
  • The National - 9 min drive - 10.0 km
  • Broad Street - 9 min drive - 9.7 km
  • Greater Richmond Convention Center - 9 min drive - 10.7 km
  • Maymont Park - 13 min drive - 14.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 16 min drive
  • Richmond Main Street Station - 9 min drive
  • Richmond Staples Mill Road Station - 17 min drive
  • Petersburg Station - 23 min drive

Restaurants

  • ‪Wendy's - ‬3 min drive
  • ‪7-Eleven - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Hardee's - ‬4 min drive

About this property

Best Western Premier Richmond City Gateway

At Best Western Premier Richmond City Gateway, you'll be within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Victory Bar & Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 167 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free uncovered onsite extended parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free full breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store
  • Fence around the pool

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (3778 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar in bathtub
  • Accessible bathtub
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in room
  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Victory Bar & Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 29 to May 30:
  • Swimming pool
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 25 to September 07

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bells
Holiday Inn Bells Hotel
Holiday Inn Bells Hotel Richmond South Road
Holiday Inn Richmond South City Gateway Hotel
Holiday Inn Richmond South-Bells Road Hotel Richmond
Holiday Inn Richmond South Bells Road Hotel
Holiday Inn Bells Road Hotel
Holiday Inn Bells Road
Holiday Inn Richmond South City Gateway
Premier Richmond City Gateway
Holiday Inn Richmond South City Gateway
Best Western Premier Richmond City Gateway Hotel
Best Western Premier Richmond City Gateway Richmond
Best Western Premier Richmond City Gateway Hotel Richmond

Frequently asked questions

Is there a pool at Best Western Premier Richmond City Gateway?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Best Western Premier Richmond City Gateway?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Best Western Premier Richmond City Gateway?

Yes, there's free self and extended parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Premier Richmond City Gateway?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Best Western Premier Richmond City Gateway and nearby?

Best Western Premier Richmond City Gateway has a seasonal outdoor pool and a fitness center.

Are there restaurants at or near Best Western Premier Richmond City Gateway?

Yes, Victory Bar & Grill offers American cuisine.

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Best Western Premier Richmond City Gateway Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Restaurant
Bathroom
Shower
Vat
Air conditioning
Location

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and made-to-order options. (33 reviews)
  • The on-site restaurant and bar offered delicious meals with generous portions and a convenient dining experience. (8 reviews)
  • The pool was clean, great temperature, and a highlight of the stay. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location and staff
JOHN JR, 2-night trip

8/10 Very good

Convenient location, good value for money. Staff is helpful, property is well maintained. The onsite restaurant also has a good selection and nice staff.
Eric, 1-night trip

10/10 Exceptional

Great place to stay
Juan Luis Linan, 1-night trip

8/10 Very good

Great restaurant/bar attached to hotel. Staff very friendly and helpful. Hotel is clean and well maintained. Very good value for money, and good location if traveling on I-95.
Eric, 4-night trip

10/10 Exceptional

Great location, staff was accommodating and friendly!
Michael, 1-night trip

10/10 Exceptional

The staff is phenomenal and the rooms are clean.
Dionna, 2-night trip

10/10 Exceptional

Always stay at this location close to my family excellent service will recommend to.my friends also
Eugene, 4-night trip

6/10 Good

Decent stay. Close to highway.

Overall it is an OK place to stay. The hotel looks to have been remodeled recently. Everything worked and the amenities were good. Small little snack bar area by the front desk had a decent selection and fair pricing. The room was clean but not perfect. Some door handles were loose, ac unit had metal loose underneath, toilet was slow to flush. All the the staff were friendly and responsive. The breakfast options were typical hotel fare.
Rex, 2-night trip

10/10 Exceptional

The bed felt like I was sleeping on a cloud. The room was very clean & quiet. I had a amazing stay & if I ever come back to Richmond, I will be staying there.
Deanna, 1-night trip

8/10 Very good

Good for a short stay!

Faith was amazing during my stay. Breakfast was tasty, the pool was nice and the room was clean although the tub area could use some updating. There was a strong smell in the room but went away after opening the window. Close to downtown Richmond.
3-night trip

6/10 Good

In the breakfast in the morning, there's a lady washing you all the time. I did like that at all
Diana, 1-night trip

8/10 Very good

I liked that it was off the highway, the area around the hotel looked safe, the room was clean, staff was excellent and breakfast was good
Richard, 1-night trip

10/10 Exceptional

Great spot that is Clean

Good clean hotel. Was quiet too.
2-night trip

10/10 Exceptional

very easy check in and out thank you
isabel, 2-night trip

8/10 Very good

Bed was confortable, staff was awesome and excellent breakfast ! The only thing was the cleanness of the bathroom and the 25mm space under the door but overall it was a great experience.
Maude, 1-night trip

8/10 Very good

Everything was great
Zaquesha, 1-night trip

8/10 Very good

Comfortable

I came for family event and best western is a quality hotel. Besides four few items missing in the bathroom and one of my rooms. Everything else was great ,bed was comfortable. There was no loudness and I enjoyed my stay.
Patricia, 2-night trip

8/10 Very good

Breakfast issues

It was a good stay. I truly enjoyed it. Breakfast was included. The only thing I did not like was that you could not take the breakfast out of the serving area. You had to eat it there like a toddler. I was shocked about that. I wanted to go downstairs, grab food and take it back to my room but it was not allowed
Priscilla, 2-night trip

10/10 Exceptional

Overall stay was great. Very friendly staff. Definitely will book again.
Temekia, 1-night trip

8/10 Very good

Reasonable price for the area near downtown. Well kept up.
Holly, 2-night trip

6/10 Good

Room Smell

The room had a distinct stale smell that didn’t go away even with a room spray. It made the room feel unclean. Hotel needs to provide a map for access to room, gym and pool areas. Really appreciated the text message from Denise after check in.
Tamee, 1-night trip

8/10 Very good

One night stay!

We chose this hotel due to the closeness to the main highway… A short overnight stay that provided what we need…a good night rest but the beds were too small for what we’re used to Breakfast was good and staff was friendly!
Dolores, 1-night trip

8/10 Very good

It was sufficient with clean, soft beds.
April, 2-night trip

10/10 Exceptional

Hotel was very clean. Manager and trainee were awesome when I arrived.
Amber, 1-night trip

10/10 Exceptional

Everything and everyone was great
Marcus, 1-night trip