Experience a haven of comfort at Best Western Plus Waterville Grand Hotel, where modern amenities blend seamlessly with warm hospitality. Enjoy American cuisine at one of the two on-site restaurants, unwind by the indoor pool or work out in the gym. The helpful staff and free WiFi have left previous guests feeling right at home.
When visiting Waterville, Best Western Plus Waterville Grand Hotel is a great choice to consider. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at O Briens Irish Restaurant, one of 2 restaurants, which serves American cuisine and is open for dinner. Other highlights include a fitness center and a bar/lounge. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
138 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets stay free
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
2 restaurants
Bar/lounge
Traveling with children
Children stay free (see details)
What to do
Access to nearby indoor pool
Golfing nearby
Hiking/biking trails nearby
Rafting nearby
Cross-country skiing nearby
Fishing nearby
Working away
Business center
Meeting rooms
Conference space (6000 square feet)
Services
24-hour front desk
Laundry facilities
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Elevator door width (inches): 33
Room amenities
Be entertained
50-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi (surcharge)
Desk chair
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
O Briens Irish Restaurant - This family restaurant specializes in American cuisine and serves dinner only.
O Briens Irish Pub - This pub serves lunch and dinner.
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0.0 per stay (rates may vary)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Plus Waterville Grand
Best Western Plus Waterville Grand Hotel
Best Western Waterville Grand
Waterville Grand Hotel
Best Plus Waterville Grand
BEST WESTERN PLUS Waterville Grand Hotel Maine
Best Western Plus Waterville Grand Hotel Hotel
Best Western Plus Waterville Grand Hotel Waterville
Best Western Plus Waterville Grand Hotel Hotel Waterville
Frequently asked questions
Is there a pool at Best Western Plus Waterville Grand Hotel?
Yes, there's an indoor pool.
Are pets allowed at Best Western Plus Waterville Grand Hotel?
Yes, pets stay free.
Is parking offered on site at Best Western Plus Waterville Grand Hotel?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Waterville Grand Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Best Western Plus Waterville Grand Hotel and nearby?
Have fun with activities like fishing, hiking, and rafting, and practice your swing at the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and access to a nearby indoor pool.
Are there restaurants at or near Best Western Plus Waterville Grand Hotel?
Yes, there are 2 onsite restaurants, featuring American cuisine.
What's the area around Best Western Plus Waterville Grand Hotel like?
Best Western Plus Waterville Grand Hotel is located a short 14-minute walk from First Congregational Church.
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Best Western Plus Waterville Grand Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
8.2/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Restaurant
Bed
Bathroom
Shower
Elevator
Food
Smoking
Reviews
10/10 Exceptional
Jul 30, 2025
Bam!
Had a great stay. The employees were awesome
Raymond
Raymond, 1-night trip
10/10 Exceptional
May 26, 2025
Staff was friendly and the room was neat and clean.
Chris
Chris, 1-night trip
8/10 Very good
Mar 26, 2025
Plenty of dining options around, convenient for what we needed.
Mark
Mark, 1-night trip
10/10 Exceptional
Apr 25, 2025
We only stayed over night but the place very nice and clean. Breakfast was very good!
Duane
Duane, 1-night trip
8/10 Very good
Aug 18, 2025
Front desk
Everything was great with the exception of the rude woman at the front desk.
Raymond
Raymond, 1-night trip
10/10 Exceptional
Jun 8, 2025
Clean and comfortable
Eliot
Eliot, 2-night trip
4/10 Fair
Sep 14, 2025
Check in was fine but the room was not very comfortable pillows were not even the size of an average pillow beds too small for two people they may say double size but not much bigger then twins and bathroom smelled like a dirty washcloth smell in shower just could have been better for what people have to pay for rooms now . Will stay somewhere else next time I stay in Maine to see my brother don’t really recommend if you looking for any kind of comfort .
Megan
Megan, 2-night trip
10/10 Exceptional
Jun 13, 2025
It was great, quiet no running up & down hallways, it was relaxing & refreshing.
Dee
Dee, 4-night trip
10/10 Exceptional
Apr 22, 2025
The hospitality
Michael
Michael, 1-night trip
10/10 Exceptional
Mar 7, 2025
Great stay!
I stayed here with my family to xx ski at Quarry Roads. The stay was very pleasant! The kids enjoyed the pool very much and the breakfast was great, and the staff was lovely. The beds were comfortable and wifi was fast.
Lela
Lela, 3-night trip
8/10 Very good
Jul 15, 2025
Decent facility
Hotel was decent. The hallways and elevator need upgrading. Front lobby are alright but needs upgrading. Actual room was fine, bed and bathroom were fine.
Barry
Barry, 1-night trip
10/10 Exceptional
May 21, 2025
Staff are friendly and accommodating. Desk staff went out of their way to iron out reservation issues. Breakfast service is a wonderful change from continental self-service.
Ronald
Ronald, 1-night trip
8/10 Very good
Dec 24, 2024
Liked the restaurant on site
Randy
Randy, 1-night trip
10/10 Exceptional
May 8, 2025
An excellent stay!!!
Service was absolutely the best! The room was very clean with a mattress that was super comfortable! 12 pm standard check out time was welcome after a night out. The included breakfast was served by wonderful staff an amazingly fast!!! I strongly recommend this location.
Lisa
Lisa, 1-night trip
10/10 Exceptional
Nov 12, 2024
Great hotel option for Waterville. With a free, real breakfast included in the restaurant attached to the hotel!
Richard
Richard, 1-night trip
10/10 Exceptional
Jul 26, 2024
Clean, easy stay, nice pool
Emily
Emily, 1-night trip
10/10 Exceptional
Apr 8, 2024
Love the rooms and the restaurant
Ann
Ann, 2-night trip
10/10 Exceptional
Apr 29, 2025
The hotel was nice and clean, the only downside is they advertise having a hot tub but it is never open.
Kristin
Kristin, 1-night trip
10/10 Exceptional
Feb 4, 2025
Nice staff. Good breakfast.
Joseph
Joseph, 2-night trip
10/10 Exceptional
Aug 7, 2024
Quiet and safe location just off the interstate offering clean comfortable rooms with breakfast options included making our stay relaxed as needed with fantastic friendly staff
Mel
Mel, 4-night trip
4/10 Fair
Sep 15, 2025
No hot water for a shower and TV remote did not operate. Waited 20 minutes for water to turn hot and never did. Hotel desk personnel told me the manager would call me and I have never received a call.
BRUCE
BRUCE, 1-night trip
2/10 Poor
Jul 13, 2025
We left early. The room was run down and dirty. Bed was uncomfortable and sheets were dirty.
Benjamin
Benjamin, 2-night trip
6/10 Good
Jun 25, 2025
Mediocre stay
Nothing grand about it. Food services were rude and inconvenient. Desk clerk was professional and accommodating. Does not look anything like photos online. More like a motel than hotel
Maryann
Maryann, 2-night trip
4/10 Fair
Jun 7, 2025
Hair in shower, stains on bed sheets and blanket, carpet had trash and dirt on it. Do not recommend best western. Prefer the hilton