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DoubleTree by Hilton Rochester

4.0 star property
Hotel with indoor pool, near Marketplace Mall

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Rochester

Lobby
Exterior
Room, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Banquet hall

Reviews

8.2 out of 10
Very good
Near Marketplace Mall, DoubleTree by Hilton Rochester offers a warm welcome with an indoor pool and sun loungers. Unwind in the garden or enjoy breakfast at Bistro 252, serving American cuisine. The helpful staff has left a lasting impression on previous guests.

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle
  • 24-hour fitness center
  • Room service
  • 7 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The current price is $130
includes taxes & fees
$114 per night
Apr 23 - Apr 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for One King Bed, Non-Smoking, Accessible

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Non-Smoking, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard, One King and One Sofa Bed

Room service - dining

Standard, One King and One Sofa Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed
Premium bedding
Private bathroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Accessible, Roll In Shower

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed, Accessible, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard, Two Double Beds

Standard, Two Double Beds | Premium bedding, in-room safe, desk, iron/ironing board

Standard, Two Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Hotel & Suites Rochester - Marketplace by IHG

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,004 reviews
The price is $135
includes taxes & fees
$118 per night
Apr 20 - Apr 21
Holiday Inn Hotel & Suites Rochester - Marketplace by IHG
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About the neighborhood

Map
1111 Jefferson Rd, Rochester, NY, 14623

What's nearby

  • Marketplace Mall - 2 min drive - 2.1 km
  • Tim Hortons Iceplex - 4 min drive - 2.5 km
  • University of Rochester - 7 min drive - 5.6 km
  • Rochester Institute of Technology - 8 min drive - 8.2 km
  • Strong - 10 min drive - 8.5 km

Getting around

  • Greater Rochester Intl. Airport (ROC) - 9 min drive
  • Rochester Station - 17 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Dairy Queen - ‬5 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Tully's Good Times - ‬12 min walk

About this property

DoubleTree by Hilton Rochester

At DoubleTree by Hilton Rochester, you'll be within a 10-minute drive of University of Rochester and Rochester Institute of Technology. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Bistro 252, which serves American cuisine and is open for breakfast. Other highlights include a free airport shuttle, a bar/lounge, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

Languages

English
VISIBILITY

At a glance

Hotel size

    • 248 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Free airport shuttle from 5 AM to 11 PM

Offsite

    • Free area shuttle within 3 miles
    • Free shopping center shuttle

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Skiing nearby

Working away

  • 7 meeting rooms
  • Conference space (12480 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1985
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
STAR_OUTLINE

Special features

Dining

Bistro 252 - This restaurant specializes in American cuisine and serves breakfast only.
Trellis Lounge - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15.50 for adults and USD 8.95 for children

Renovations and closures

The property will be renovating from March 14 2025 to September 1 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The sauna (surcharge) is open 9 AM-8 PM daily. Access is limited to 1 guest at a time.

Also known as

DoubleTree Hilton Hotel Rochester
DoubleTree Hilton Rochester
DoubleTree Rochester
Hilton DoubleTree Rochester
Hilton Rochester
Rochester DoubleTree
Rochester DoubleTree Hilton
Rochester Hilton
Strathallan Hotel Rochester
DoubleTree Hilton Rochester Hotel
DoubleTree by Hilton Rochester Hotel
DoubleTree by Hilton Rochester Rochester
DoubleTree by Hilton Rochester Hotel Rochester

Frequently asked questions

Does DoubleTree by Hilton Rochester offer free cancellation for a full refund?

Yes, DoubleTree by Hilton Rochester does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton Rochester?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at DoubleTree by Hilton Rochester?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton Rochester?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by DoubleTree by Hilton Rochester?

Yes, a free airport shuttle is available from 5 AM to 11 PM on request.

What are the check-in and check-out times at DoubleTree by Hilton Rochester?

Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.

What is there to do at DoubleTree by Hilton Rochester and nearby?

Have fun with nearby winter activities like skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near DoubleTree by Hilton Rochester?

Yes, Bistro 252 offers American cuisine.

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DoubleTree by Hilton Rochester Reviews

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Great place to stay on a short weekend trip. Hotel seems a little dated but was clean, quite and close to eateries and stores
Patrina, 3-night trip

10/10 Exceptional

I really love the scenery, when you pick the right time to go it truly is such a great place to be.
Keira, 2-night trip

10/10 Exceptional

Clean, quiet, staff very friendly
Dorothy, 1-night trip

10/10 Exceptional

My kids and I had a wonderful stay ! Beds were super comfortable and everything was very cleaned. Everything is near so we didn’t have to travel far
Jasmyn, 2-night trip

10/10 Exceptional

Love it there
Monica, 1-night trip

10/10 Exceptional

Great stay!
Nathan, 1-night trip

10/10 Exceptional

Staff was amazing. I loved my room. It was perfect for my quick overnight stay.
Pamela, 1-night trip

8/10 Very good

Very polite staff. Definetly a good stay.
Chazmar, 2-night trip

10/10 Exceptional

A quiet place
Graciela, 3-night trip

10/10 Exceptional

Everything was great! Thanks
Raymond, 3-night trip

8/10 Very good

Staff was personable
Natalie, 2-night trip

10/10 Exceptional

A nice hotel when visiting relatives. Comfortable bed, shower.
Maria, 1-night trip

4/10 Fair

Not good experience.
Room was not properly cleaned before use. Bath tub was clogging and it was really bad. The room had beer bottle from previous guests.. the property overall looks good however it’s maybe lil old that’s why rooms were not really clean… We were expecting much better quality from Hilton…
1-night trip

8/10 Very good

The staff was friendly and helpful. I wish I had realized that I was going to have a hold on my card for incidentals. The hold was placed with the explanation it would come off of my card immediately after I was checked out but that did not occur. Thankfully, I did not need the money to be released immediately but a realistic timeframe would have been appreciated. Otherwise I would stay here again with my family.
Shavonn, 3-night trip

10/10 Exceptional

I had a great stay and it was very conveniently located
James, 2-night trip

8/10 Very good

What I Liked - Options for entertainment, Friendly Desk Staff, Layout. What I didn't like: Shower in Room 403 did work and cleaning staff didn't restock coffee cup or grounds
Stephen, 2-night trip

8/10 Very good

It was good and comfortable
Maria Del Pilar, 1-night trip

2/10 Poor

I found old garbage in our room, my kids found last guests kids toys(mind you nothing can go under the bed bc the fean) but it was still left behind, stained sheet, the pool area smelled like wet dog, there was a garbage bags sitting by the elevator the whole time I was there. If I could have gotten my money back and left I would have. Wish I also thought to take pictures but I didn’t.
Anna, 1-night trip

10/10 Exceptional

Great location, shopping and restaurants near by. Reasonably close to RIT
julie, 2-night trip

10/10 Exceptional

Great stay
My stay was great, this will be the hotel I stay at from now on
Sheena, 1-night trip

10/10 Exceptional

Great
Oliver, 1-night trip

10/10 Exceptional

We checked in with loshanda at reception and she was so wonderful and kind. She helped me and my family so much and even anticipated our needs. She is an absolute asset to the property
Melissa, 1-night trip

10/10 Exceptional

Very clean property. Easy and convenience parking
Frederica, 2-night trip

8/10 Very good

Enjoyed my stay
Shannon, 1-night trip

8/10 Very good

No complaints except we booked the hotel for the indoor warm pool and we couldn’t use it because the pool was extremely cold
Rosibel, 2-night trip