Hotel Spa Shalam offers a tranquil oasis in the business district. Unwind with a deep-tissue massage at Spa Shalam, enjoy continental breakfast, and take advantage of an indoor pool and laundry facilities.
Pedro Anaya No. 31, Col. 2 de Abril, Coatepec, VER, 91500
What's nearby
Hidalgo Park - 17 min walk - 1.5 km
Coatepec Market - 17 min walk - 1.5 km
Cerro de Culebra - 3 min drive - 1.5 km
Parque Miguel Hidalgo - 3 min drive - 1.5 km
Texin Events Coatepec - 4 min drive - 2.6 km
Getting around
Xalapa, Veracruz (JAL-El Lencero) - 55 min drive
General Heriberto Jara Intl. Airport (VER) - 124 min drive
Xalapa Station - 43 min drive
Restaurants
Arcos de Belem Restaurant - 18 min walk
Mr. Taco - 18 min walk
Antojitos Doña Tere - 18 min walk
La Cabaña del Tio Yeyo - 16 min walk
Taco Sabroso - 14 min walk
About this property
Hotel Spa Shalam
When visiting Coatepec, Hotel Spa Shalam is a great choice to consider. Guests can take a dip in the indoor pool and indulge in hot stone massages.
Languages
Spanish
At a glance
DONE
Hotel size
16 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 8:30 AM–11:00 AM
Room service
Services
24-hour front desk
Facilities
Safe-deposit box at front desk
Terrace
An indoor pool
Spa services
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Soap and shampoo
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
There is limited hot water on site.
This property does not have elevators.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Spa Shalam Coatepec
Spa Shalam Coatepec
Spa Shalam
Hotel Spa Shalam Hotel
Hotel Spa Shalam Coatepec
Capital O Hotel Spa Shalam
Hotel Spa Shalam Hotel Coatepec
Frequently asked questions
Is there a pool at Hotel Spa Shalam?
Yes, there's an indoor pool.
Are pets allowed at Hotel Spa Shalam?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Spa Shalam?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Spa Shalam?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Spa Shalam?
No, this hotel doesn't have a casino, but Big Bola Casino (18-min drive) is nearby.
What is there to do at Hotel Spa Shalam and nearby?
Hotel Spa Shalam has an indoor pool and spa services.
What's the area around Hotel Spa Shalam like?
Hotel Spa Shalam is in the heart of Coatepec, a short 20-minute walk from Hidalgo Park.
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Hotel Spa Shalam Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
Nov 15, 2024
Practicality and value
Overall great stay for the purpose. The hotel is a bit away form downtown but a very safe and quiet area. The staff is super friendly so that goes a long way.
Jorge
Jorge, 1-night trip
10/10 Exceptional
Dec 20, 2023
All was great . the service, excellent
Pablo
Pablo, 1-night trip
6/10 Good
Jul 1, 2024
The hotel needs some TLC. A little over priced for the hotel conditions. The pool and jacuzzi, not inviting at all.
maria del Rosario
maria del Rosario, 2-night trip
6/10 Good
Aug 8, 2023
Not what we expected
Alberto
Alberto, 1-night trip
4/10 Fair
Apr 23, 2025
Cucaracha
Marcos Daniel
Marcos Daniel, 1-night trip
8/10 Very good
Apr 12, 2025
Néstor
Néstor, 3-night trip
10/10 Exceptional
Mar 5, 2025
Está en una colonia que se siente inseguridad por la noche ya que está muy solitario y obscuro
ROBERTO
ROBERTO, 1-night trip
8/10 Very good
Feb 1, 2025
Atención muy buena
El chico que nos recibió en el turno de la noche muy atento
NAYALI
NAYALI, 1-night trip
10/10 Exceptional
Jan 26, 2025
En lo personal las instalaciones estan bien, comodas y acogibles. Tiene un pequño lugar para niños, lo que es perfecto para mí, sobre todo el servicio...son muy amables y atentos
Karina
Karina, 1-night trip
10/10 Exceptional
Jan 21, 2025
Aida
Aida, 1-night trip
8/10 Very good
Dec 24, 2024
Está alejada del centro
Juan Manuel
Juan Manuel, 1-night trip
10/10 Exceptional
Nov 17, 2024
.
RICARDO
RICARDO, 1-night trip
8/10 Very good
Nov 3, 2024
Jose Raul
Jose Raul, 1-night trip
10/10 Exceptional
Sep 23, 2024
Falta servicio de alimentos
Una estancia muy agradable, el detalle es que no tienen servicio de alimentos!!! Sería ideal que lo contemplaran, es un concepto muy padre, como para que tengan este detalle
ruth
ruth, 1-night trip
10/10 Exceptional
Aug 30, 2024
Ulises
Ulises, 1-night trip
2/10 Poor
Aug 27, 2024
Tiene hormigas y chinches
Crisanta
Crisanta, 1-night trip
2/10 Poor
Jul 16, 2024
No sirve el jacuzzi
La alberca nunca se calentó el agua
Quedaron de avisarme horarios para masaje y nunca lo hicieron
Tardaron media hora en abrir la puerta de entrada
Israel
Israel, 2-night trip
2/10 Poor
Jun 12, 2024
Rodrigo
Rodrigo, 1-night trip
8/10 Very good
May 19, 2024
Buena opción para quedarse si vas en auto. Habitaciones súper amplias, agua caliente muy bien. Lo único malo es que está un poco alejado del centro y los alrededor no son muy bonitos.
maria de la luz
maria de la luz, 1-night trip
10/10 Exceptional
Apr 25, 2024
Un excelente lugar, agradable, el personal muy amable lo recomiendo mucho.
claudia
claudia, 3-night trip
8/10 Very good
Mar 16, 2024
ceci
ceci, 1-night trip
10/10 Exceptional
Feb 12, 2024
Muy bien en general, excelente servicio, lo único difícil es que estaban trabajando en el hotel y hubo mucho ruido de martillazos
Paola
Paola, 2-night trip
10/10 Exceptional
Feb 6, 2024
En general bien, atentos en recepción tanto en entrada como salida
Iván
Iván, 1-night trip
10/10 Exceptional
Nov 5, 2023
Hotel limpio y habitación con muy buen espacio, muy amplia.
Lo que no me gustó es que huele un poco a humedad.