In the heart of heritage-rich downtown, Best Western Plus Heritage Rail Inn & Suites offers a warm welcome with to-go breakfast and a cozy fireplace. Unwind in the 24-hour gym or take advantage of laundry facilities and enjoy extended relaxation time.
York College of Pennsylvania - 5 min drive - 5.2 km
WellSpan York Hospital - 5 min drive - 5.2 km
Penn State York - 6 min drive - 5.5 km
York City Ice Arena - 6 min drive - 5.9 km
York ExpoCenter - 9 min drive - 9.1 km
Getting around
Harrisburg, PA (HAR-Capital City) - 32 min drive
Lancaster, PA (LNS) - 40 min drive
Harrisburg Intl. Airport (MDT) - 42 min drive
Mount Joy Station - 32 min drive
Elizabethtown Station - 39 min drive
Restaurants
Royal Farms - 3 min drive
McDonald's - 4 min walk
South County Brewery - 12 min walk
Starbucks - 3 min drive
Primanti Bros. Restaurant and Bar - 4 min drive
About this property
Best Western Plus Heritage Rail Inn & Suites
When visiting York, Best Western Plus Heritage Rail Inn & Suites is a great choice to consider. For a workout, you can visit the 24-hour fitness center or go for a morning swim at the seasonal outdoor pool. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
134 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast 6:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
What to do
Golfing nearby
Hiking/biking trails nearby
Services
24-hour front desk
Laundry facilities
Facilities
1 building/tower
ATM/banking
Fireplace in lobby
Television in common areas
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
32-inch flat-screen TV
Premium cable channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
Fees & policies
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 35 per pet, per night
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 31 to September 04
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Holiday Inn Express Hotel York
Holiday Inn Express York
Frequently asked questions
Is there a pool at Best Western Plus Heritage Rail Inn & Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Best Western Plus Heritage Rail Inn & Suites?
Yes, dogs are welcome. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Plus Heritage Rail Inn & Suites?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Heritage Rail Inn & Suites?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM.
Is there an onsite casino at Best Western Plus Heritage Rail Inn & Suites?
No, this hotel doesn't have a casino, but Hollywood Casino York (10-min drive) is nearby.
What is there to do at Best Western Plus Heritage Rail Inn & Suites and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy amenities like a seasonal outdoor pool and a 24-hour fitness center.
What's the area around Best Western Plus Heritage Rail Inn & Suites like?
Best Western Plus Heritage Rail Inn & Suites is located a short 10-minute walk from The Heights.
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Best Western Plus Heritage Rail Inn & Suites Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Shower
Toilet
Location
Lobby
Elevator
Vat
What guests liked
Breakfast options were great with a nice variety of food and snacks available. (23 reviews)
The property offered a clean dining space and a breakfast with a nice variety of properly cooked food. (3 reviews)
The pool was clean and a pleasant place to relax. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Aug 24, 2025
Took my family on vacation and this was a great stay good customer service very pleasant and helpful beds was very comfortable and my daughter loved the pool I will stay there again
Tamika
Tamika, 6-night trip
10/10 Exceptional
Sep 14, 2025
Nice weekend stay
Lovely staff and easy check in. Room was clean and they were courteous to close the hall doors to lobby so it was quiet at night.
Carolyn
Carolyn, 2-night trip
10/10 Exceptional
Sep 2, 2025
Family vacation in York
It was a very clean, friendly, comfortable place to stay for the long weekend! Breakfast in the morning was wonderful lots of different options and choices.
Elizabeth
Elizabeth, 3-night trip
10/10 Exceptional
Aug 29, 2025
I had a great experience. I especially like that they have a bar so you can get a night cap before bed.
luz
luz, 4-night trip
10/10 Exceptional
Jul 7, 2025
Very friendly staff, rooms were comfortable and clean.
Verified traveler
2-night trip
8/10 Very good
Aug 29, 2025
Great overall for location
Excellent overall, breakfast food choices were good, staff friendly and helpful. Overall cleanliness was good except room floor was a bit dirty but I always wear socks that show.
Dan
Dan, 2-night trip
8/10 Very good
Aug 20, 2025
Nice vacation
The hotel was really nice and not dated at all. As soon as you walk into the hotel it smells so nice. The rooms was comfortable and clean and our room had the nicest shower head I have ever seen and the pool was very nice. The best part was the staff. Extremely friendly and helpful. The breakfast was good but would be nice to have decaf coffee available. Only reason I can't give them 5 stars is because on the day we left my daughter found a German roach in her room which was so disappointing since we had such a nice stay and those are the worst ones to find.
Verified traveler
2-night trip
10/10 Exceptional
May 28, 2025
Hotel was clean and had all of the upgrades
adam
adam, 5-night trip
4/10 Fair
Aug 1, 2025
Terrible housekeeping, staff
Tahir
Tahir, 11-night trip
2/10 Poor
Jul 29, 2025
Power went out during a heat wave and no AC was available made it very uncomfortable
Jason
Jason, 3-night trip
8/10 Very good
May 14, 2025
It was what I needed for an overnight stay
Paul
Paul, 1-night trip
10/10 Exceptional
Apr 21, 2025
Great location, easy access to highway. Staff were friendly and welcoming.
Bruce
Bruce, 3-night trip
8/10 Very good
May 19, 2025
The property staff were very nice and accommodating. The weather was gorgeous and the pool area was closed- I wish that it were an option to go sit by it during my stay but it was closed. The breakfast had a nice variety and the food was properly cooked. The dining space was clean. I’d stay there again
Amanda
Amanda, 2-night trip
10/10 Exceptional
May 30, 2025
All good 👍
Elenita
Elenita, 1-night trip
10/10 Exceptional
Mar 16, 2025
Enjoyed ourselves
Lawrence
Lawrence, 3-night trip
10/10 Exceptional
Mar 17, 2025
It was a nice property. Well kept and quiet the staff were very respectful and nice easy check in and check out.
Randy
Randy, 3-night trip
8/10 Very good
Jun 18, 2025
It's okay
Jimmy
Jimmy, 2-night trip
10/10 Exceptional
May 26, 2025
GREAT PLACE
They welcomed me like a long lost friend after a terrible day of grueling travel. Then, the room was clean and very comfortable with a large TV screen (plenty of channels), a very comfy bed and a luxury shower. THANK YOU!
Misty
Misty, 2-night trip
6/10 Good
Jun 1, 2025
The hotel seemed to be under maintenance for something but in our room some things were half done half painted. The beds are very uncomfortable and to check in 15 minutes early you had to pay 45$. The breakfast was nice, with plenty of choices.
Verified traveler
2-night trip
8/10 Very good
Jun 11, 2025
The tree by the bench we sat at out side needs a trim. Some of the branches are really close to the beach and the parking lot. But the rest was great
Naomi D
Naomi D, 4-night trip
10/10 Exceptional
Mar 18, 2025
Clean and friendly
Lesley
Lesley, 5-night trip
10/10 Exceptional
Jun 19, 2025
My only complaint is that I felt the lighting in the room could be brighter!
Dorothy
Dorothy, 2-night trip
10/10 Exceptional
Aug 8, 2024
Amazing stay
Lynida
Lynida, 2-night trip
2/10 Poor
May 4, 2025
Canceled the booking
Zau
Zau, 1-night trip
10/10 Exceptional
Oct 24, 2024
Had a great 3 night stay, desk staff were awesome. Will be adding this to my list of hotels to use while traveling in PA!