Hotels in Tuaran

"The location is great—very close to Jesselton Harbor. We booked the OWD course, so it was super convenient for us—only a 3‑minute walk. There’s also a big shopping mall nearby, plus it’s easy to find the durian street, fruit market, and seafood market. The hotel price is quite cheap, and it’s clean enough. It could be a bit better, but overall, it’s all good."

"Very nice hotel, clean, no nonsense, and extremely quick reply. The bed was super comfortable and everything is within walking distance. Highly recommend!"

"The only recommendation would be for the Japanese restaurant to use less garlic when making the fried rice. The breakfast buffet and dinner buffet offered a large variety of choices-fresh and delicious. We recommend a stay in an ocean view suite for couples who plan to visit. It offered an outdoor soak tub to allow one to watch the sun set into the sea. Little things made the differences at the Shangri-La Rasa Ria: • cold face towel when sitting by the pool • family friendly pools and activities for those travelling with little munchkins • accessibility friendly • located right on the sandy beach • multiple pillow options - AMAZING! • laundry service at an amazing price • a thank-you note from the room attendants sealed the deal on the day of check-out Service was excellent from the moment we arrived to the sad moment when we had to leave. Looking forward to another stay soon!!!"

"Spacious clean rooms. Friendly staff. Incredible food. Excellent location- walking distance to the food markets, Sunday markets, the ferry port and malls. Special mention again to all staff there- extremely friendly and helpful. We had a great stay, thank you!"

"Staff & Hotel Management are super friendly and accommodating. "

"The Shangti-La is just a step up from other hotels. Yes, it's big and busy but the staff go out of their way to really spoil you. I'm vegan and they bent over backwards to ensure I had a great breakfast, sent soy milk to my room tweaked dishes so I ate well. And the location - oh my. We stayed in a garden room and could walk straight out looking at the sea. Room had a shower and a bath, was well stocked. Water in the fridge every day. Their Spa was great too. I can't think of anything bad about the place. We just didn't want to leave. "

"Great family friendly hotel "

"Clean, comfortable rooms. Great location. Value for money."

"Great location, clean and comfortable rooms with a lovely pool."

"This is a modern city type hotel beautifully decorated, with easy access to nearby restaurants, ideal for a short stay visiting Kotakinabalu .Ms Linda, front desk manager and her team at the reception were outstanding. This greatly professional staff , made our stay a memorable one. Will be back"

"Good hotel and friendly staff"

"The resort was incredible and the staff were amazing. Highly recommend!"

"Property in Great area ,very safe and will book in there again Can Recommend"

"Very nice room, comfortable beds & good air con. However the shower was not good. 24hr reception, very helpful staff. Plenty of places to eat nearby & good location to reach Jesselton pier on foot. Just be aware that the Gaya night food market is on both Friday and Saturday, if you have an early start next day it is noisy! If you don't, it's fun!"

"Fantastic place to stay.easy access to town.markets.islands.and day trips. Fantastic service .happy hotel lovely staff. 15th floor sunset views. Next to water front.. 10/10"

"Friendly and very good customer service especially from the front desk,which i can thank enough to help me solve some of difficult face during my stay!!worth for money"

"Not bad not great. The place needs some upkeep, but they trying. You can tell at one time this was a very nice place, but that was a time ago. The beach is nice and the AC worked for the most part. There is limited dining close by. And we did see a couple cockroaches in the place. One was huge. For what we were doing on vacation I think I would have been happier staying at the Marriott in KK for MYR 20 less a night. "

"A good basic hotel relatively near to the airport to rest our heads after a long flight. Fighting the battle of mould in the bathroom. "

"Update the room for us. Nice view to see the sunset. And breakfast is valuable. Highly recommended. 5-10mins walking to shopping mall and local night market. "

"The hotel is in a beautiful setting. On arrival James and Felix gave us a lovely welcome & explained where everything could be found, we received a room upgrade with a sea view & balcony as they are completing works / upgrades to the restaurant & rooms. The works took place from 8am onwards, it didn't effect us. Its great to see the money being invested. Our upgraded room was beautiful with a wonderful sea view. The food in the restaurants was of a very high standard, the same for the breakfast. All the staff are an absolute credit to the hotel, the staff on reception, restaurant (evening and breakfast), tthe pool staff, the bar, the cleaners, even the workmen onsite. Very polite and can't do enough for you. Highly recommend, we will definitely be going back in the future. Large list of available day trips and things to do, away from the hotel and plenty to do at the hotel, water sports etc, highly recommend the spa, we had a massage which was amazing. Large list of treatments, all very reasonably priced. Thank you to everyone at the hotel that made our honeymoon & holiday so special. "

"Our state was very nice. No problems. Just to be aware that this is not the touristy part of town. With no offense meant, we were the only white couple. We saw the whole time in this area. Everyone was smiling and friendly. No problem whatsoever with the locals they were very welcoming!"

"Booked the family suite. Room is spacious with individual air con controls for each room. There are dining options nearby property within walking distance. Property is also very close to the airport. "

"Great views across the harbour, but a bad smell coming into the bathroom from the drain."

"Strategic"

"Great views. If you don't have your own transportation, you're a bit isolated here. But that's part of the draw. It's about an hour's drive from the city, and it's generally quiet and has fantastic scenery. On weekends, it gets a little busy with day visitors who come for the sunset and enjoy a meal in the restaurant."

"Great hotel! We stayed there twice during our trip to Mount Kinabalu. The room was nice sized, bathroom was perfect and breakfast was good. Will stay again when in KK. "

"It' walkable to Jiaya street, and opposite to a mall, where we can dine and do shopping, my daughter loves the swimming pool. "

"Based on my observations and comparing with some hotels that I stayed before, I shared with PIC at related areas of responsibility and most importantly they listed and noted those areas that I mentioned and recommended for improvement. This means they are interested to continuously improve and become better, this energy is positive. Overall, I am glad to stay there as very conveniently located together with Siri’s Shopping Mall, I did some shopping and dine there too. In fact the in-dining I ordered a roasted salmon was simply delicious 👌"

"A surprisingly well priced little gem. A little tricky to find, once inside it’s a tidy and clean haven from the bustling world outside. We stopped for a short night after flying in and checked in (with a super-friendly lady) at about 23:30! Bed was very comfy and The Botanist room was lovely and had a private bathroom. A lovely little find for a low price!"

"We were a group of nature lovers who were using this as a three night stay to get used to the temperature and time change upon arrival in Borneo. Loved the grounds and snorkeling right from the beach. Fantastic nature center staffed by several biologists. The food options were a bit pricey but we were expecting that. The grounds were very birdy and we found two Borean Pit Vipers. The mangrove tour was fantastic. Room is very good quality for the price."