Hotels in Playa del Carmen

"Our stay at the Ocean Maya Royale was very enjoyable. The staff were very friendly and the grounds were beautiful and very well maintained. There was always activities to do during the day and in the evening. "

"Great hotel to relax and spend a good vacation with family"

"Great place to vacation"

"Amazing overall"

"3rd stay here. Fantastic facility."

"Beds very comfortable Staff was awesome Food was great! "

"Lo unico negativo es el código de vestimenta que tienen para las cenas, recuerden que es una zona de playa"

"All around amazing experience would definitely stay again!!"

"Very organized with incredible customer service. Every restaurant we tried was delicious including the buffet. The only thing to point out if being picky is the pool was a bit warm in my opinion. Everything else was phenomenal. "

"A Truly Memorable Stay – Highly Recommended! We recently stayed at this beautiful hotel and had a fantastic time with the family (2 adults and 2 kids – 14 & 9 years old). From the moment we arrived, everything exceeded our expectations. The service was top-notch — every staff member we encountered was friendly, attentive, and genuinely eager to make our stay special. The room and hotel facilities were excellent, with everything impeccably maintained and thoughtfully designed for comfort and enjoyment. The beach is beautiful, and we really appreciated the hotel’s efforts to combat sargassum and keep the shoreline clean and inviting, which allow us to enjoy the ocean every day during our stay. One of the biggest highlights was the dining experience. The variety and quality of the food was outstanding, something you rarely find in an all-inclusive. Each meal felt like a culinary treat, with fresh ingredients, creative menus, and beautiful presentation. You can make reservations in advance for the hotel restaurants via OpenTable, which is a big plus. On the other side, waiting time for breakfast can be a bit long (up to 30 minutes) since there is only one restaurant included in the all-inclusive package. And mosquitoes can get bad at La Laguna restaurant so be prepared if you sit outside. But overall, we couldn’t be happier with our stay. Fully recommended—we’ll definitely be back!"

"Our visit was a lot of fun, they have a wide variety of options to do with the family. Food options were good too. Overall it was a nice hotel! "

"The best hotel bed ever!"

"Great family destination. We were pleased with the food offerings and activities. It was fun to see the wildlife wandering around the resort. Staff was very friendly and accommodating."

"This property is very family-oriented. The à la carte dining options, the Mexican restaurant, and the Japanese restaurant were amazing. Miguel Angel at the Mexican restaurant was amazing, and Noe at the sports bar was great. "

"Everything was great"

"We enjoyed our stay. Very nice experience."

"the entire resort including water park was totally amazing"

"All good"

"This resort was so amazing. Everyone is so nice and attentive to all your needs! We will definitely be going back!! "

"Service and property was 10 out of 10. New spools open beyond 7pm."

"Will be back definitely, thank you for making this stay so special "

"Food was amazing! The hotel was very clean and everyone was so friendly and helpful. "

"Great"

"Lovely place to stay with family "

"Todo estuvo perfecto , la comida bien deliciosa! "

"Place was walking distance from everything kids enjoyed the pool"

"Great property, nicely setup and well taken care of. Common areas are fantastic, with touch of luxury and authenticity. Food is nothing special, average at best, but the restaurants setup is really nice. If you like activities, the staff is not that interested in summoning people in to participate, there is not an active engagement to get few people in to play volleyball or stretch. If you are there, you're there, if no one shows up they leave. Service is wonderful, rooms are great. Beach is super nice, but seaweed is unbearable, like in all areas of that coast. Water is brown. I am a beach person and dont like swimming pools, yet couldn't force myself to go into the water, it was that bad. Yet again, it is not a property issue, it is a regional issue at large. Outside areas are nice and safe to walk. There is a small shopping plaza right across and Playa Del Carmen is 25 minutes away walking. Cab is $10 each way. The whole area is safe and fun to walk around. The whole Playacar area is gated, and the hotel is double gated. We had a great time."

"My family and I love the place , it had nice things to do,good entertainment, and good options for food "

"The stuff was very friendly. Food amazing"

"This is a property worth revisiting. We came same time last year, last week of July. Had such a wonderful time we came back this year. The staff is so accommodating and sincere. The property is serene, relaxing, and easy to navigate. The food is divine and delicious and the beaches are beautiful."